Shipping and Delivery
50%- "Have not receivedorder"
- "Have not received VIP tickets for a meet and greet that is on Saturday, February 7"
- "Wrong item"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Umusic Phone Number | 1 (310) 865-4000 |
| Average Calls duration | 1 minute |
| Most Popular Umusic Email Address | customercare@umgstores.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Hours (EST):
Monday - Friday: 9:00am - 5:00pm
Mailing Address:
UMG Commercial Services, Inc.
2220 Colorado Avenue
Santa Monica, CA 90404
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.