Umpqua Bank Phone Numbers and Emails

Toll-Free Number:

  • (866) 486-7782

Customer Service:

  • (866) 552-8855
    Business Credit Card
  • (866) 777-9013
    Commercial Card
  • (866) 486-7782 ext 3
    Debit Or ATM Card
  • (800) 558-3424
    Personal Credit Card
  • (866) 255-5362
    Prepaid Card
  • (541) 440-3961

Report Fraud:

  • (833) 898-0981

Investors/ Franchising:

  • (503) 727-4100

Media:

  • (503) 219-6124

Umpqua Bank Emails:

Customer Service
Privacy
Claim Your Business
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Umpqua Bank Contact Information

Umpqua Bank Website:

Umpqua Bank Help Center:

Corporate Office Address:

Umpqua Bank
1 SW Columbia St, Ste 1200
Portland, Oregon 97258
United States

Other Info (opening hours):

Chat

Monday - Friday 8:00am - 6:00pm (PT)

Saturday - Sunday 8:00am - 5:00pm (PT)


Call

Monday - Friday 8:00am - 6:00pm (PT)

Saturday - Sunday 8:00am - 5:00pm (PT)

Umpqua Bank Rating Based on 6 Reviews

Rating details

1.5
more details
Customer service
Additional Fees
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Umpqua Bank Customer Service Calls

31 TOTAL
CALLS
02:11 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Umpqua Bank Customer Service?

Account Question:

  • “I can't access my account online”
  • “Account”
  • “Purchase on my account that I did not make”

Cards Question:

  • “Lost card”
  • “Card declined”
  • “Card is in not back out”

Request for Information Question:

  • “Checking accounr”

Employment Question:

  • “Need payoff”

Payments and Charges Question:

  • “To enroll in bill pay”

Other Question:

  • “Funds unavailable”
  • “I need a routing number”
  • “Fruad”

About

Umpqua Bank Pros and Cons

Pros: Make banking easy, Location

Cons: Lack of understanding, Dishonesty and lack of concern for problem bank created, Bank disgust

Umpqua Bank reviews and complaints

Umpqua Bank is ranked 179 out of 793 in Banks category

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