Umpqua Bank Phone Numbers and Emails

Toll-Free Number:

  • (866) 486-7782

Customer Service:

  • (866) 552-8855
    Business Credit Card
  • (866) 777-9013
    Commercial Card
  • (866) 486-7782 ext 3
    Debit Or ATM Card
  • (800) 558-3424
    Personal Credit Card
  • (866) 255-5362
    Prepaid Card
  • (541) 440-3961

Report Fraud:

  • (833) 898-0981

Investors/ Franchising:

  • (503) 727-4100


  • (503) 219-6124

Umpqua Bank Emails:

Customer Service
Claim Your Business
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Umpqua Bank Contact Information

Umpqua Bank Website:

Umpqua Bank Help Center:

Corporate Office Address:

Umpqua Bank
1 SW Columbia St, Ste 1200
Portland, Oregon 97258
United States

Other Info (opening hours):


Monday - Friday 8:00am - 6:00pm (PT)

Saturday - Sunday 8:00am - 5:00pm (PT)


Monday - Friday 8:00am - 6:00pm (PT)

Saturday - Sunday 8:00am - 5:00pm (PT)

Umpqua Bank Rating Based on 6 Reviews

Rating details

more details
Customer service
Additional Fees
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Umpqua Bank Customer Service Calls

02:11 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Umpqua Bank Customer Service?

Account Question:

  • “I can't access my account online”
  • “Account”
  • “Purchase on my account that I did not make”

Cards Question:

  • “Lost card”
  • “Card declined”
  • “Card is in not back out”

Request for Information Question:

  • “Checking accounr”

Employment Question:

  • “Need payoff”

Payments and Charges Question:

  • “To enroll in bill pay”

Other Question:

  • “Funds unavailable”
  • “I need a routing number”
  • “Fruad”


Umpqua Bank Pros and Cons

Pros: Make banking easy, Location

Cons: Lack of understanding, Dishonesty and lack of concern for problem bank created, Bank disgust

Umpqua Bank reviews and complaints

Umpqua Bank is ranked 179 out of 793 in Banks category

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