Contact Ump-Attire Customer Service
How to Reach a Person at Ump-Attire
Verified Contact Information
Customer Service Number:
-
1-502-243-1421
Customer Service:
service@ump-attire.com
Ump-Attire Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Ump-Attire Phone Number
1 (502) 243-1421
Average Hold Time
00:02:52
Average Calls duration
2 minutes
Most Popular Ump-Attire Email Address
service@ump-attire.com
Ump-Attire Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Ump-Attire Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Ump-Attire Phone Number | 1 (502) 243-1421 |
| Average Hold Time | 00:02:52 |
| Average Calls duration | 2 minutes |
| Most Popular Ump-Attire Email Address | service@ump-attire.com |
| Ump-Attire Live Agent Availability | 3% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Ump-Attire Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
| Prepare before the call to Ump-Attire | Order id or tracking number |
Contact Information
Ump-Attire Website:
Ump-Attire Help Center:
Corporate Office Address:
Score 451 Sports, LLC
3600 Chamberlain Ln., Ste #110
Louisville,
Kentucky
40241
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 10:00am - 4:00pm (ET)
Official Pick-Up Hours:
Wednesday - Friday: 10:00am - 4:00pm (ET)
Summary of Ump-Attire Customer Service Calls
69
TOTAL
CALLS
CALLS
01:52
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ump-Attire?
Product/ Service Question:
- “Purchase equipment”
- “Order error”
- “Purchased umpire shoes and have a question about size”
Return/ Replace Question:
- “Return/exchange”
- “Return”
- “Returned with some of the incorrect info. Need to address.”
Shipping and Delivery Question:
- “Received wrong item”
- “Item not received”
- “Never received package”
Request for Information Question:
- “Get help with an exchange”
- “Question on ordet”
- “Check on an order”
Account Question:
- “Get reset my password won't send me lonk”
- “Can’t reset password”
- “Cant reset my password”
Activation/ Cancellation Question:
- “Received order cancellation”
Cards Question:
- “Want to use a gift card & my bank card”
Payments and Charges Question:
- “Cannot credit back my return due to credit card number expiration email.”
Other Question:
- “Force 3”
- “Buy something”
- “Wrong pants sent”
Compare Ump-Attire Customer Service To
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Ump-Attire