The UK Power Networks phone number for all inquiries is +44-800-029-4280, and it is used for assistance regarding their electricity services. Commercial customers using multiple stores or units or having a large demand for electricity can call +44 800 029 4282 ext 1. If you have a complaint or want to express your view, the UK Power Networks phone number is +44-800-028-4587. UK Power Networks contact +44-800-316-3105 is also provided for emergencies or outages to allow direct access to urgent matters. Other UK Power Networks phone numbers for general inquiries include +44-207-055-4343 (London), +44-127-982-4761 (East of England), and (+44-800-029-4280) for moving or connecting electricity cables.
The UK Power Networks email addresses cater to all specific inquiries to UK Power Networks. Business customers can use connections.gateway@ukpowernetworks.co.uk. Likewise, the generic concerns are written at myconnection@ukpowernetworks.co.uk. For customers in the East of England, umc3.orders@ukpowernetworks.co.uk is available. For those in London, you may use the UK Power Networks email at umc1.orders@ukpowernetworks.co.uk. Moreover, in the southeast of England, the email address is umc2.orders@ukpowernetworks.co.uk.
The UK Power Networks headquarters is at 237 Southwark Bridge Road, London, England SE1 6NP, United Kingdom. It handles all administrative, legal, and corporate matters. Customers can visit the office to speak to the support team and get help. They can use this address to also send mail, if required. However, it is usually preferable to call or email rather than visit.
UK Power Networks customer service is available Monday through Friday from 9 AM to 5 PM, during which time the customer service teams take calls for any queries from the public. However the company has introduced the team to help with the emergency-power-related issues any time of the day.
For those who don't wish to call, you can make online inquiries at the UK Power Networks website. You will find virtual assistant Alvin there. By clicking "Chat Now," you can have a conversation with Alvin. Topics include power cuts, the Priority Services Register, suppliers, and MPAN, as well as electric vehicles and any other electricity-related matter.
