I recently rented a uhaul truck with a drop off location at 383 Coventry Rd Ottawa, ON.The truck broke down twice on my way to this destination.
Worst of all, the manager at Coventry Rd in Ottawa didn't take seriously the truck breakdown and laughed at me. This guy lacks basic customer service skills and was rude to me. Bad service and bad experience. I do not recommend to anyone this drop off location.
As for the truck breakdown, uhaul needs to seriously perform rigorous maintenance on their fleet.
I heard many horror stories and thought that it happened only to others.Be careful folks.