Contact UGI Utilities Customer Service
UGI Utilities Phone Numbers and Emails
Toll-Free Number:
-
(800) 276-2722
UGI Utilities Emails:
Customer Service
General Info
SWITCHING TO NATURAL GAS
Media
Contact Information
UGI Utilities Website:
UGI Utilities Help Center:
Corporate Office Address:
UGI Utilities Inc
P.O. Box 13009
1 UGI Drive, Denver
Reading,
Pennsylvania
19612-3009
United States
Other Info (opening hours):
Hours:
Monday - Friday: 09:00 - 17:00
Mail Payments:
UGI UTILITIES, INC.
P.O. Box 15503
Wilmington, DE 19886-5503
Summary of UGI Utilities Customer Service Calls
35
TOTAL
CALLS
CALLS
00:04
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UGI Utilities?
Request for Information Question:
- “About my bill”
- “Question about service plans”
- “Check my account”
Payments and Charges Question:
- “Payments”
- “Billing”
- “Need copies of bills to use for rebate”
Staff Question:
- “Change service name”
- “Transfer service”
- “For a water heater problem, the gas was shutoff and a technician from UGI has to come to restore the gas service.”
Shipping and Delivery Question:
- “Did not receive bill”
Return/ Replace Question:
- “Do you clean gas fireplaces?”
Product/ Service Question:
- “Air conditioning not working”
Other Question:
- “Change providers”
- “Verificar cuenta”
- “No electricity”
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UGI Utilities