Contact UGI Utilities Customer Service
UGI Utilities Phone Numbers and Emails
Toll-Free Number:
-
(800) 276-2722
UGI Utilities Emails:
How to Contact UGI Utilities?
Most Popular Number:
| Total calls: 40 | Issue resolved: 1 | Last call: Nov 27, 2024 |
UGI Utilities Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call UGI Utilities is 8002762722.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as UGI Utilities may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call UGI Utilities is 8002762722.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as UGI Utilities may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call UGI Utilities mainly because of request for information, staff, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact UGI Utilities is customerservice@ugi.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
UGI Utilities Website:
UGI Utilities Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 09:00 - 17:00
Mail Payments:
UGI UTILITIES, INC.
P.O. Box 15503
Wilmington, DE 19886-5503
Summary of UGI Utilities Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call UGI Utilities?
Request for Information Question:
- “About my bill”
- “Question about service plans”
- “Information”
Payments and Charges Question:
- “Pay bill”
- “Payments”
- “Billing”
Staff Question:
- “Change service name”
- “Transfer service”
- “For a water heater problem, the gas was shutoff and a technician from UGI has to come to restore the gas service.”
Product/ Service Question:
- “Power outage”
- “Major complaint”
- “Air conditioning not working”
Return/ Replace Question:
- “Replace hot water tank”
- “Change providers”
- “Do you clean gas fireplaces?”
Shipping and Delivery Question:
- “Did not receive bill”
Website/ Application Question:
- “Plumber meter installation”
Other Question:
- “Aser un pago”
- “Small gas seep”
- “Verificar cuenta”
Compare UGI Utilities Customer Service To
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