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Contact UGI Utilities Customer Service

How to Reach a Person at UGI Utilities

Verified Contact Information

Toll-Free Number:

  • 1-800-276-2722
Call Now
Send Message

Customer Service:

customerservice@ugi.com

General Info:

gasconversion@ugi.com
SWITCHING TO NATURAL GAS

Media:

socialsupport@ugi.com

UGI Utilities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular UGI Utilities Phone Number
1 (800) 276-2722
Most Popular UGI Utilities Email Address
customerservice@ugi.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Request for information, staff, payments and charges
Prepare before the call to UGI Utilities
Phone number, address or zip code or first and last name
View full overview

How to Contact UGI Utilities?

Most Popular Number:

(800) 276-2722
Total calls: 42 Issue resolved: 1 Last call: Oct 9, 2025

If you're seeking immediate assistance or have doubts you need to clear right away inquiries, one of the ways to contact the UGI customer service team is to dial 1-800-276-2722. This UGI phone number connects you to its customer support team, trained to resolve your queries and help you clear your doubts. For the convenience of its customers, UGI customer care has made this phone number operational 24 hours a day, seven days a week. However, if you are facing any kind of gas emergency, it’s advised not to call the UGI gas contact number. Customers are requested to find themselves safely and contact the customer service team.

UGI customer service hours are operational from 8:00 AM to 5 PM EDT, Monday through Friday. Dial this phone number and talk to the customer representative about the company's services. If you are switching to natural gas, the UGI gas company can be contacted from 8:00 AM to 4:30 PM EDT, Monday through Friday. It’s best to use these business hours for urgent matters. But for concerns that can wait, customers have the alternative to write an email to customer service. Two email addresses are introduced for public use. The first one is customerservice@ugi.com. The second email address can be used if you switch to natural gas - gasconversion@ugi.com.

Sometimes, when you need help contacting UGI customer service via phone numbers or email addresses, head to the official website. If you are a registered user, you have to first log in. On the other hand, if you are a new user, you must sign up using a valid email address. When you are logged in, contact the customer service team and get the issue resolved. Another way to contact UGI gas company is to head to the home page and click on View Online Form. You will be prompted to complete an online request form stating your concerns. After you submit the form, wait for one or two working days to hear from the UGI customer care team.

PissedConsumer Club

Contact Information

UGI Utilities Website:

UGI Utilities Help Center:

Corporate Office Address:

UGI Utilities Inc
P.O. Box 13009 1 UGI Drive, Denver
Reading, Pennsylvania 19612-3009
United States

Other Info (opening hours):

Hours:

Monday - Friday: 09:00 - 17:00


Mail Payments:

UGI UTILITIES, INC.

P.O. Box 15503

Wilmington, DE 19886-5503

More contact details

Summary of UGI Utilities Customer Service Calls

42 TOTAL
CALLS
00:04 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call UGI Utilities?

Request for Information Question:

  • “About my bill”
  • “Question about service plans”
  • “Information”

Staff Question:

  • “Turn on service”
  • “Change service name”
  • “Transfer service”

Payments and Charges Question:

  • “Pay bill”
  • “Payments”
  • “Billing”

Product/ Service Question:

  • “Power outage”
  • “Major complaint”
  • “Air conditioning not working”

Return/ Replace Question:

  • “Replace hot water tank”
  • “Change providers”
  • “Do you clean gas fireplaces?”

Shipping and Delivery Question:

  • “Did not receive bill”

Website/ Application Question:

  • “Plumber meter installation”

Other Question:

  • “Aser un pago”
  • “Small gas seep”
  • “Verificar cuenta”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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