UGI Utilities Phone Numbers and Emails

Toll-Free Number:

  • (800) 276-2722
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UGI Utilities Emails:

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Most Popular Number:

(800) 276-2722
Total calls: 35 Issue resolved: 1 Last call: Oct 11, 2023

What Is the UGI Utilities Customer Service Phone Number?

If you're seeking immediate assistance or have doubts you need to clear right away inquiries, one of the ways to contact the UGI customer service team is to dial 1-800-276-2722. This UGI phone number connects you to its customer support team, trained to resolve your queries and help you clear your doubts. For the convenience of its customers, UGI customer care has made this phone number operational 24 hours a day, seven days a week. However, if you are facing any kind of gas emergency, it’s advised not to call the UGI gas contact number. Customers are requested to find themselves safely and contact the customer service team.

What Are UGI Utilities Customer Care Business Hours?

UGI customer service hours are operational from 8:00 AM to 5 PM EDT, Monday through Friday. Dial this phone number and talk to the customer representative about the company's services. If you are switching to natural gas, the UGI gas company can be contacted from 8:00 AM to 4:30 PM EDT, Monday through Friday. It’s best to use these business hours for urgent matters. But for concerns that can wait, customers have the alternative to write an email to customer service. Two email addresses are introduced for public use. The first one is The second email address can be used if you switch to natural gas -

Can I Contact UGI Utilities Online via the Website?

Sometimes, when you need help contacting UGI customer service via phone numbers or email addresses, head to the official website. If you are a registered user, you have to first log in. On the other hand, if you are a new user, you must sign up using a valid email address. When you are logged in, contact the customer service team and get the issue resolved. Another way to contact UGI gas company is to head to the home page and click on View Online Form. You will be prompted to complete an online request form stating your concerns. After you submit the form, wait for one or two working days to hear from the UGI customer care team.

Contact Information

UGI Utilities Website:

UGI Utilities Help Center:

Corporate Office Address:

UGI Utilities Inc
P.O. Box 13009 1 UGI Drive, Denver
Reading, Pennsylvania 19612-3009
United States

Other Info (opening hours):


Monday - Friday: 09:00 - 17:00

Mail Payments:


P.O. Box 15503

Wilmington, DE 19886-5503

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UGI Utilities Rating Based on 2 Reviews

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Summary of UGI Utilities Customer Service Calls

00:04 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call UGI Utilities?

Request for Information Question:

  • “About my bill”
  • “Question about service plans”
  • “Check my account”

Payments and Charges Question:

  • “Payments”
  • “Billing”
  • “Need copies of bills to use for rebate”

Staff Question:

  • “Change service name”
  • “Transfer service”
  • “For a water heater problem, the gas was shutoff and a technician from UGI has to come to restore the gas service.”

Shipping and Delivery Question:

  • “Did not receive bill”

Return/ Replace Question:

  • “Do you clean gas fireplaces?”

Product/ Service Question:

  • “Air conditioning not working”

Other Question:

  • “Change providers”
  • “Verificar cuenta”
  • “No electricity”

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