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Ugg sold me a defective product and is hassling me about replacing it. They have even stated they may not guarantee a replacement. They sold me a defect and refuse to deal with this properly. I have dealt with over 6 different representatives. They demand the same information and pictures which I have submitted many times now and then they send the same emails requesting information again and again. Since MARCH 16 they have not resolved this!

WATCH OUT!! Obviously they aren't worried about all of their customers. YOU MAY GET A DEFECT AND THEY WON'T REPLACE IT!

I WROTE THEM AN EMAIL DEMANDING A RESPONSE. I MADE THIS PUBLIC SO NOW THEY ARE NOT REPLACING THEIR DEFECTIVE PAIR!

Review about: Ugg Boots.

I didn't like: No replacement for defective boots.

Review #629297 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $400
Preferred solution Full refund

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Anonymous
#979302

What is wrong with the boots? Did you use some kind of protective spray to prevent water damage and repel stains?

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