UFB Direct Phone Numbers and Emails

Toll-Free Number:

  • (877) 472-9200
    Personal Banking
Send Message

Customer Service:

  • (858) 350-6200
    International Callers
  • (844) 773-0647
    Loan Questions


  • (877) 247-8002
    Opt-out of Calls

UFB Direct Emails:

Customer Service
Report Fraud
Is this your business?

UFB Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call UFB Direct is 8774729200. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday.

  • Be prepared for the call as UFB Direct may ask you for the following information to identify you as a customer: first and last name.

View full overview ›

How to Contact UFB Direct?

Most Popular Number:

(877) 472-9200
Personal Banking
Total calls: 14 Last call: Apr 12, 2024

The UFB Direct phone number for customer service inquiries is 1-877-472-9200. You can call the company’s Help Center to learn more about its services and products. The same number can be used for questions concerning Personal Banking. The professional customer care advisor will provide information about savings and mortgages, assist with managing your account, and help you solve your payment-related issues. If you have difficulties accessing the website, report the problem using this phone line. The International number for customers calling from outside the U.S. is 1-858-350-6200. To learn more about Loans, dial 1-844-773-0647. If you wish to opt out of marketing calls, contact the Media department at 1-877-247-8002.

The UFB Direct contact email for customer service-related questions is customerservice@ufbdirect.com. You can use this address to request additional information about the company’s services. You can also send your concerns, complaints, and compliments to this email, and the customer care team will get in touch with you to answer your questions or offer ways to resolve the issue as soon as they study your case. The same contact can be used for Privacy Policy inquiries and Data Protection requests. Alternatively, you can email the Help Center using the online form on the UFB Direct website. If you believe you have become a victim of fraud, report the problem to customerservice@axosbank.com.

The UFB Direct headquarters mailing address is UFB Direct, PO Box 509127, San Diego, CA 92150-9948, United States. You can send official correspondence and documentation to this office. The UFB Direct customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this address. You can also mail your Privacy Policy inquiries and Data Protection requests to the Data Protection Officer at the corporate office. The UFB Direct address for special delivery is UFB Direct, Attn: (department/staff name), 4350 La Jolla Village Drive, Suite 140, San Diego, CA 92122, United States. The available delivery methods include UPS, FedEx, DHL, and Next Day.

The UFB Direct support is available over the phone 24/7. You can call the customer care helpline for information and assistance anytime, day or night. If you prefer online communication, you can use the live chat feature Monday to Friday from 8 a.m. to 5 p.m. PT. The live operators are ready to answer your questions and help you solve your issue within these UFB Direct hours. The virtual assistant is available 24/7 if you require assistance outside working hours. If your inquiry is not time-sensitive, email it to the Help Center, and the company representatives will contact you as soon as they find ways to resolve your issue.

PissedConsumer Club

Contact Information

UFB Direct Website:

UFB Direct Help Center:

Corporate Office Address:

UFB Direct
4350 La Jolla Village Dr., Suite 140
San Diego, California 92122
United States

Other Info (opening hours):

Mailing Address:

UFB Direct

PO Box 509127

San Diego, CA 92150-9948

More contact details

UFB Direct Rating Based on 4 Reviews

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Customer service
Product or Service Quality

Rating stats

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Summary of UFB Direct Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call UFB Direct?

Cards Question:

  • “Set up my debt card pin”
  • “Credit card”

Account Question:

  • “Want to close account”
  • “New account”

Request for Information Question:

  • “Check on my account”

Other Question:

  • “Wire transfer”
  • “New customer”
  • “Info”

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