The UFB Direct phone number for customer service inquiries is 1-877-472-9200. You can call the company’s Help Center to learn more about its services and products. The same number can be used for questions concerning Personal Banking. The professional customer care advisor will provide information about savings and mortgages, assist with managing your account, and help you solve your payment-related issues. If you have difficulties accessing the website, report the problem using this phone line. The International number for customers calling from outside the U.S. is 1-858-350-6200. To learn more about Loans, dial 1-844-773-0647. If you wish to opt out of marketing calls, contact the Media department at 1-877-247-8002.
The UFB Direct contact email for customer service-related questions is customerservice@ufbdirect.com. You can use this address to request additional information about the company’s services. You can also send your concerns, complaints, and compliments to this email, and the customer care team will get in touch with you to answer your questions or offer ways to resolve the issue as soon as they study your case. The same contact can be used for Privacy Policy inquiries and Data Protection requests. Alternatively, you can email the Help Center using the online form on the UFB Direct website. If you believe you have become a victim of fraud, report the problem to customerservice@axosbank.com.
The UFB Direct headquarters mailing address is UFB Direct, PO Box 509127, San Diego, CA 92150-9948, United States. You can send official correspondence and documentation to this office. The UFB Direct customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this address. You can also mail your Privacy Policy inquiries and Data Protection requests to the Data Protection Officer at the corporate office. The UFB Direct address for special delivery is UFB Direct, Attn: (department/staff name), 4350 La Jolla Village Drive, Suite 140, San Diego, CA 92122, United States. The available delivery methods include UPS, FedEx, DHL, and Next Day.
The UFB Direct support is available over the phone 24/7. You can call the customer care helpline for information and assistance anytime, day or night. If you prefer online communication, you can use the live chat feature Monday to Friday from 8 a.m. to 5 p.m. PT. The live operators are ready to answer your questions and help you solve your issue within these UFB Direct hours. The virtual assistant is available 24/7 if you require assistance outside working hours. If your inquiry is not time-sensitive, email it to the Help Center, and the company representatives will contact you as soon as they find ways to resolve your issue.
