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Contact Udacity Customer Service

How to Reach a Person at Udacity

Verified Contact Information

Customer Service Number:

  • 1-650-938-9090
Call Now
Send Message

Complaints/ Feedback:

feedback@udacity.com

Customer Service:

scholarships-support@udacity.com
Scholarships
uconnect-support@udacity.com
Udacity Connect
support@udacity.com

Jobs/ Career:

jobs@udacity.com

Legal:

copyright@udacity.com
Copyright Infringement Inquiries
privacy@udacity.com
Privacy Inquiries

Media:

udacity@accelerationpartners.com
Affiliates
opt-out@udacity.com
Opt-out of Marketing Emails
media@udacity.com
partners@udacity.com
Partnership

Udacity Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Udacity Phone Number
1 (650) 938-9090
Average Calls duration
1 minute
Most Popular Udacity Email Address
partners@udacity.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
74% phone, 26% email
Common Reasons for Contact
Request for information, account, payments and charges
View full overview

How to Contact Udacity?

Most Popular Number:

(650) 938-9090
Total calls: 20 Last call: Apr 28, 2026

The Udacity phone number provided for connecting with a customer support manager of the online education company is (650) 938-9090. This primary phone line is suitable for general questions about Udacity programs, account access, billing concerns, and learning support. Before making a call, prepare the program name you are interested in, a short description of the issue, and key questions. This approach can help the support manager route your request more efficiently and without delays.

The online education company provides multiple Udacity email addresses so that you can send a specific inquiry to the right department. For scholarship-related questions, use scholarships-support@udacity.com. If you need Udacity Connect support, contact the manager at uconnect-support@udacity.com. Send your CV, cover letter, and key questions about career opportunities or available vacancies to jobs@udacity.com. To request to opt out of marketing emails, use opt-out@udacity.com. Media inquiries are handled at media@udacity.com. For business partnerships, email partners@udacity.com. If you have copyright infringement inquiries, direct them to privacy@udacity.com, while copyright infringement inquiries are accepted at copyright@udacity.com.

The Udacity address where the company’s central hub is based is 2440 W. El Camino Real, 1st Fl. Mountain View, California 94040, United States. You can visit the central office for corporate-related purposes. In this case, call Udacity's headquarters to schedule your meeting and agree on key points for the upcoming conversation with the company’s staff.

The company does not list the exact days and times when the Udacity customer service is available for assistance. You can ask the representative about relevant hours of operation by emailing or messaging on one of the social media platforms. Written support is available 24/7. A response in this case may come within 24-48 hours, depending on the nature of your inquiry and the company’s workload.

The Udacity support team can assist you with various types of inquiries online. To access all the necessary options, click on the “Visit contact page” hyperlink in the “Contact information” block of the PissedConsumer page. This action opens a separate page with the FAQs block, where you can find the necessary information. If you need to clarify certain details, click on the “Submit a request” button on the same page and then fill out a contact form. The Udacity website also provides social media icons at the bottom. By clicking one of them, you’ll go directly to the required platform.

PissedConsumer Club

Contact Information

Udacity Website:

Udacity Help Center:

Corporate Office Address:

Udacity, Inc.
2440 W. El Camino Real, 1st Fl.
Mountain View, California 94040
United States

Summary of Udacity Customer Service Calls

20 TOTAL
CALLS
01:14 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Udacity?

Request for Information Question:

  • “Information”
  • “Information on platform for the IRS learning department”
  • “Assistance”

Payments and Charges Question:

  • “Double billing”
  • “Change the payment plan”
  • “Billing”

Account Question:

  • “Can’t sign in”
  • “Free trial access”

Refund Question:

  • “Refund request”

Staff Question:

  • “Information about udastidu services”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “Issue with completing nano degree”
  • “Nano degree”
  • “Missed consultation”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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