Contact U2 Customer Service
U2 Phone Numbers and Emails
Toll-Free Number:
-
(855) 663-0192CCPA Inquiries
General Info:
-
(800) 653-8000
U2 Emails:
U2 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call U2 is 8556630192. 54% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Tuesday and Thursday.
People call U2 mainly because of staff, product/ service and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call U2 is 8556630192. 54% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Tuesday and Thursday.
People call U2 mainly because of staff, product/ service and activation/ cancellation.
The best email to contact U2 is shopu2@merchtraffic.zendesk.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
U2 Website:
U2 Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Sunday: 9:00am - 9:00pm (ET)
Returns/Exchanges Address:
Att: U2 Official Store
5400 Three Notched Rd.
Crozet, VA 22932-3105
How Good is U2's Customer Service?
Summary of U2 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call U2?
Staff Question:
- “To get my service on my phone”
- “Customer service”
- “Trying to understand this service”
Shipping and Delivery Question:
- “Tracking”
- “Never received package”
- “I want the football package”
Product/ Service Question:
- “Trying to disconnect my service”
- “Having trouble with my sky device it is not working anymore”
- “Complaint”
Payments and Charges Question:
- “Change payment information”
- “Need time to pay my bill till 3/30/24”
- “Dispute a transaction”
Request for Information Question:
- “Questions about an order”
- “Questions regarding internet”
- “Looking for order”
Activation/ Cancellation Question:
- “Cancel U2”
- “I want to I unsubscribe cancel”
- “CANCELLATION WITHIN 24HRS AFTER BOOKING”
Other Question:
- “I want to watch MR-9:Do or Die on my TV”
- “I do not have my YouTube on my iPhone or my iPad what happened?”
- “Tickets”
Compare U2 Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
