I bought over $6000 worth of potted 8 ft. nominal longleaf pine trees from TyTy Nursery. They shipped me bare-root twigs that were approx 1 inch diamter and 10-40 pine needles at the very top. Some of them already dead or dying. Upon my complaint, the manager that quoted me the trees was obstinant, rude and lied that I agreed to the way the trees would look and also be shipped. They did not honor the agreement that we had, plus the web site shows 8 ft. longleaf pines that actually look like real trees.
I have sent back the trees, but am waiting on a refund. Even if I get a refund, I will be out approx. $2000 in shipping costs, planting costs, removal costs and return shipping costs; this is according to their "Terms and Conditions" under which I am accountable for all freight.
These people are terrible. Future customers have been warned!
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- Product or service
- Longleaf Pine Tree
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- Landscaping and Gardening