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2.4

Ordered two trees. The first arrived alive but was vastly smaller (one half the height and width) than described. The second tree I ordered was five feet tall rather than the eight to nine feet that was advertised. It was dead. Not a single even dead leaf, no green under any bark, all twigs and branches completely brittle. Dead for months. A fire hazard. I wish I had looked them up before I ordered.

I stopped credit card payment.

Ordered two trees. The first arrived alive but was vastly smaller (one half the height and width) than described. The second tree I ordered was five feet tall rather than the eight to nine feet that was advertised. It was dead. Not a single even dead leaf, no green under any bark, all twigs and branches completely brittle. Dead for months. A fire hazard. I wish I had looked them up before I ordered.

I stopped credit card payment.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Full refund.

Location: Tomball, Texas

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