Not resolved

All i want is a return address to send back the 2 shirts i ordered, I get no response they don't want to take back 1 shirt has no button hole & they are both way to small,I've had 1 email & they keep making excuses, because they want the time to run out.... I'm fed-up of this company & would advise any one in uk not to order from them, because they don't contact you or even acknowledge my constant massages & ticket

Review about: Shirt.

Review #839663 is a subjective opinion of a user.

1.3
Warranty
Diversity of Products or Services
Privacy and Data Security
Customer service
Advertised vs Delivered
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Discounts and Special Offers
Additional Fees
Delivery Service
Price Affordability
Turnaround Time
Product or Service Quality
PRODUCT OR SERVICE Shirt
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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AllyChen1234

Dear sondrabuxtonblake,

Thank you for providing us information about your situation.

We are so sorry about the issue that you had mentioned.

We have stated the measurement chart online on each item's page,you need to check it before you place the order.

Please rest assured that we support return in 30 days, for more about this, please refer to http://www.twinkledeals.com/warranty-and-return.

Could you provide us your order number so that we could check for you?

Thank you very much for your cooperation.Best Regards Twinkledeals Customer Service

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