Orland Park, Illinois
1 comment
Not resolved

This company not only dod not ship me all of my merchandise but when the bathing suit delivered it was too big and of terrible quality.I requested to exchange the product and was informed that I could not.

Then after stating that i would contact the BBB they offered me a store credot in 1 business day plus an extra store credit.

Then after 5 business days i received a partial store credit; however this company will not accept the store credit.After demanding a refund they are only offering a partial refund

Review about: Twinkledeals Refund Policy.

Review #810735 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Twinkledeals?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
AllyChen1234
Dear Customer,
Thank you for letting us know about your experience with us.
We would like to extend our sincerest apologies to the customer.
We have stated the measurement chart online on each item's page, you need to check it before you place the order.
Please rest assured that we support payment with store credit, for more about this, please refer to http://www.twinkledeals.com/shopping-faq.
Can you provide us your order number? Or please contact us at https://support.twinkledeals.com/ticket/ticket/index with the title 'reply from pissedconsumer'. We will check the details and figure out better solution for you. Best Regards Twinkledeals Customer Service

You May Also Like

"I ordered a dress off these people and I was totally shocked when it arrived. It was completely different to what I ordered it had lace and cotton hanging off..." Read more
"If you're looking for cute stuff at somewhat reasonable prices for your pre-teen, this is the place to order. If you want something for yourself, stay away. I ordered this..." Read more
"So me and my mum got sucked into Twinkledeals and each bought the same grey tunic top which looked AMAZING on the model and in the picture (which I've helpfully..." Read more
"On 18th August 2016 I ordered a floral print halter neck two piece swimsuit. I recieved the parcel on 25th August but only half the item was there. The halter..." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"I will not recommend this brand name. I work on the warehouse before and they pay really bad. I but MK , Coach Dooney and Boorke and Tory Burch and..." Read more
"These fit like a good custom seat cover without the price tag for my 1994 bucket seat Hardbody truck. I did remove the seats from the truck in order to..." Read more
"o after being a thumbtack pro since 2013 when the company first made their initial day break, I received an email at 4 AM this morning telling me that my..." Read more