I ordered a sweater and the product I received was not wearable.It's fibers were akin to plastic.
I filled out a request to return on their website and was told they had received my request and was processing. Then nothing. They have not answered my request. I have no address to ship to except their return on the package which is a post office box.
There was no invoice or packing slip. No directions on their site on how to return an item. I can't send it to the PO box and request a signature to confirm it arrived.
SO I'm stuck with an inferior product.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Advertised vs Delivered|
What I liked
What I disliked
- Quality of product
- Reason of review:
- Bad quality
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Auctions and Internet Stores
Author wants to be contacted by the company. Learn more ›
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