Twinkledeals - Faulty merchandise

31 of 831 Twinkledeals reviews

I ordered two pairs of the LED glowing gloves, for $8.26 per pair.Of the four gloves, only one works (see photo).

I was nervous about ordering from the site, and my fears were confirmed. I have requested a refund and await a response from their customer service department. I do not want to be responsible for shipping the merchandise back to Twinkledeal, as it appears they are based in China. The shipping packaging was in Chinese, and it took about two weeks for the package to arrive.

While this site has some cute items, I will not order from it again.It is very disappointing to receive broken merchandise.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Reasonable price
  • What I disliked
    • Faulty merchandise

Reason of review:
Bad quality
Product or service
Color Changing Led Gloves
Review category
Auctions and Internet Stores
review #932595 by
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31 of 831 Twinkledeals reviews
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AllyChen1234

Oct 12 #1225647 Hong Kong, Hong Kong, Hong Kong

Dear Customer,
Thank you for being kind enough to tell us about your experience.
We are so sorry about the issue that you had mentioned.
Please rest assured that we have 30 days return warranty, for more about this, please refer to http://www.twinkledeals.com/warranty-and-return
Would you mind providing us your order number so that we could check for you?
Best Regards Twinkledeals Customer Service

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Mike_mn

Oct 07 #1223897 Andover, Minnesota, United States

When ordering from a foreign web site you have to expect to pay return shipping - which pretty much eliminates returns!
I did have a few bad experiences with AliExpress, but mostly good.
I think it's better to pay a few $ more and order from Amazon, as Amazon has excellent return policies. I did a quick search on Amazon and found these gloves between $7-10 including shipping!

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