Contact TV Shop New Zealand Customer Service
How to Reach a Person at TV Shop New Zealand
Verified Contact Information
Customer Service:
-
+6 480 000 8009
Sales/ Reservations:
-
+6 480 000 1180
Customer Service:
returns@tvshop.com.au
Return/ Cancelation Issues, Australia
returns@tvshop.co.nz
Return/ Cancelation Issues, New Zealand
customerreviews@tvshop.co.nz
General Info:
TV Shop New Zealand Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular TV Shop New Zealand Phone Number
+6 480 000 8009
Most Popular TV Shop New Zealand Email Address
customerreviews@tvshop.co.nz
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
74% phone, 26% email
Common Reasons for Contact
Product/ service, account, payments and charges
TV Shop New Zealand Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular TV Shop New Zealand Phone Number | +6 480 000 8009 |
| Most Popular TV Shop New Zealand Email Address | customerreviews@tvshop.co.nz |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Contact Method Distribution | 74% phone, 26% email |
| Common Reasons for Contact | Product/ service, account, payments and charges |
Contact Information
TV Shop New Zealand Help Center:
Corporate Office Address:
TV Shop New Zealand
519 Lake Rd
Takapuna,
Auckland
0622
New Zealand
Summary of TV Shop New Zealand Customer Service Calls
50
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TV Shop New Zealand?
Product/ Service Question:
- “Jjust got the new teva heater it is not working coming up with EE which does not show up in the booklet”
- “Blue screen, wont show anything and will only allow us to power it on and off”
- “Check purchase”
Account Question:
- “Account inquiries”
- “Wont final balance on account”
- “Youve taken $155.56 out of my account without my authorization I need you's to refund back to me if you do not my credit card will be cancel”
Request for Information Question:
- “Want to know if the person calling me is a scam or not about a tevo heater”
- “Want to know when I going to get my bed”
- “To ask about product. Tnis is very urgent that i speak to someone very high up.”
Payments and Charges Question:
- “Payment”
- “Update payment details”
- “Missed payment”
Return/ Replace Question:
- “To return a product purchased at the recent home show at Greenlane”
- “Returning a bed”
- “Return”
Shipping and Delivery Question:
- “Patment delay”
- “Waiting for a delivery”
- “Not received product”
Activation/ Cancellation Question:
- “Need to cancel an order”
Cards Question:
- “Stolen credit card”
Other Question:
- “Fishseeker”
- “Fish seeker problem”
- “To order fish seeker”
Compare TV Shop New Zealand Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
TV Shop New Zealand