Contact Tuya Smart Customer Service
Tuya Smart Phone Numbers and Emails
Toll-Free Number:
-
(844) 672-5646
Tuya Smart Emails:
Tuya Smart Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Tuya Smart is 8446725646.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Tuya Smart may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Tuya Smart is 8446725646.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Tuya Smart may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.
People call Tuya Smart mainly because of product/ service, request for information and account.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Tuya Smart is service@tuya.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Tuya Smart Website:
Tuya Smart Help Center:
Corporate Office Address:
How Good is Tuya Smart's Customer Service?
Summary of Tuya Smart Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tuya Smart?
Product/ Service Question:
- “I need tech support.”
- “Box won't work”
- “My lights quit working”
Request for Information Question:
- “Need to know how to pair my device”
- “Door lock questions”
- “Wanted help pairing doorknob to tuya smart app”
Account Question:
- “I cannot open my account. I want to add a member”
- “I need to unlink my friend phone on my account”
- “ProblemWith account”
Payments and Charges Question:
- “Vacuum not charging”
- “Recurring charges”
- “Took 2 payments out one on 21st August then again yesterday 1 st September”
Return/ Replace Question:
- “Change emergency phone number”
- “To change account email”
- “Return 360 panoramic bulb camera three of them”
Cards Question:
- Credit card was overcharged
Shipping and Delivery Question:
- “Missing items in the box to install camera”
Website/ Application Question:
- “Necesito ayuda para instalar mis cámaras”
Other Question:
- “My water heater has gone offline”
- “I was wondering if you could send some one out IV got a stripped screw in my camera”
- “Cannot get device recognized”
Compare Tuya Smart Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
