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Contact Tums Customer Service

How to Reach a Person at Tums

Verified Contact Information

Toll-Free Number:

  • 1-800-245-1040
Call Now

Legal:

ip-brandrights@haleon.com
Copyright Infringement Inquiries
Send Message

How to Contact Tums?

To contact Tums’ help desk by phone, call 1 (800) 245-1040. This is the company's only official toll-free number available for a range of purposes, from general inquiries to specific complaints and feedback. You can also contact this helpline for technical support and to report security issues. However, the agents will only respond efficiently during Tums’ customer service hours.

You can't email general customer service issues. However, clients with legal or copyright infringement inquiries can use Tums’ email address ip-brandrights@haleon.com for quick support. When emailing the agent, they should explain the issue in detail to help the team identify it quickly. Also include supporting evidence and a clear subject line. However, for security reasons, consumers should not use this channel for sharing sensitive details.

For an in-person consultation with the customer support team, visit the Tums headquarters at Haleon US Holdings, LLC, 184 Liberty Corner Rd., Warren, New Jersey TW8 9GS, United States. The corporate office is open Monday through Friday from 9:00 AM to 5:00 PM. Contacting it directly is essential if the issue is difficult to address by phone or email. In addition to in-person assistance, clients can also send a letter to the Tums address in similar cases.

For online support, open the Tums website and find the Contact option on the homepage. Clicking it will take you to a new page with several online support categories. For example, users can search the knowledge base for answers to general questions. Those seeking specific assistance can select their inquiry type from the available options. This directs them to Tums’ contact form for the relevant department. To resolve their problem effectively, they should provide all required details in the form and submit the request during regular support hours.

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Contact Information

Tums Website:

Tums Help Center:

Corporate Office Address:

Haleon US Holdings, LLC
184 Liberty Corner Rd.
Warren, New Jersey TW8 9GS
United States

Why Customers Call Tums?

Top Reasons of Customers Calls

  • Product/ Service 41%
  • Customer Inquiries & Issues 24%
  • Return/ Replace 18%
  • Shipping and Delivery 12%
  • Request for Information 6%

Product/ Service

41%
  • "This may sound weird but my friend has a child with autism and when he has bad days he likes to click the blue lids from your tum bottles so I'm wondering if there is anyway to just purchase some blue lids instead of her having to buy the whole bot"
  • "Missing product in package"
  • "Expired"

Customer Inquiries & Issues

24%
  • "Foreign object in tums"
  • "Foreign piece in tums chewable"
  • "I didn't received my sho"

Return/ Replace

18%
  • "Replacement product"
  • "Replacement of missing product.."

Shipping and Delivery

12%
  • "Wrong item"
  • "I didn't received my shipping"

Request for Information

6%
  • "Find out how to get plan tums"

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