Contact Tufts Health Freedom Plan Customer Service

Emails are not encrypted and may be accessed and viewed by other Internet users without the sender's knowledge while the email is in transit to the receiver. So, it is not recommended by Tufts Health Plan customer service to email the company with confidential personal details in the email. When it is suspected that someone other than a representative of Tufts has read an email sent to Tufts, it can be reported to info@myombudsman.org.

A client with a Tufts Health Plan account can use the Tufts Health Plan login to log in to the website. If an account still needs to be activated, first create an account and then log in. You can also scroll down to the bottom of the page and click on Contact Us to speak to the Tufts Health Plan customer service team. There are different categories of health plans to get in touch with, such as members, providers, brokers, employers, etc. Click on Members to find the proper departments' numbers, business hours, and email addresses. However, remember, if you need immediate medical care, do not start searching the website for solutions; contact the nearest healthcare provider or, in an emergency, call 911.

The Tufts Health Plan corporate office is at 705 Mt Auburn Street, Watertown, Massachusetts 02472, United States. Other Tufts Health Plan addresses are located in Watertown, Worcester, and Providence. The Watertown office is at 64 Grove St, Watertown, MA 02472; the Worcester office is at Mercantile Place, Worcester, MA 01608; and in Providence, the address is 75 Fountain St., Providence, RI 02902.