Tufts Health Freedom Plan Phone Numbers and Emails

Toll-Free Number:

  • (800) 551-4782
    Toll Free

Customer Service:

  • (800) 547-5186
    Behavioral Health
  • (888) 501-6048
    Member Services
  • (844) 234-1167
    Members 24-hour Nurseline
  • (888) 884-2404
    Provider Services
  • (603) 228-7450


  • (800) 554-9551
    Premium Billing
  • (800) 554-9374
    Web Support


  • (617) 972-1090
    Vice President, Corporate Communications and Public Relations
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How to Contact Tufts Health Plan Customer Service?

Most Popular Number:

(800) 551-4782
Toll Free

What Is the Tufts Health Plan Phone Number?

Tufts Health Plan tries to make it as easy as possible for people to be contacted by phone. Apart from the toll-free Tufts Health Plan phone number 1-800-957-6596, there is another phone number for general information: 1-617- 972-9400. To make it comfortable for clients to contact specific departments in the company, numbers are allocated to particular sections. The Health Connector can be reached at 1-877-623-6765, while MassHealth's number is 1-800-841-2900. For Medicare prescription clients, Tufts customer service phone number is 1-800-772-1213. To speak to the TTY Health Connector, call 1-877-623-7773. The TTY MassHealth number is 1-800-497-4648. Clients looking for TTY Medicare prescriptions can call 1-800-325-0778. TTY Services National Customer Service Center's number is 1-800-767-1833

Emails are not encrypted and may be accessed and viewed by other Internet users without the sender's knowledge while the email is in transit to the receiver. So, it is not recommended by Tufts Health Plan customer service to email the company with confidential personal details in the email. When it is suspected that someone other than a representative of Tufts has read an email sent to Tufts, it can be reported to info@myombudsman.org.

A client with a Tufts Health Plan account can use the Tufts Health Plan login to log in to the website. If an account still needs to be activated, first create an account and then log in. You can also scroll down to the bottom of the page and click on Contact Us to speak to the Tufts Health Plan customer service team. There are different categories of health plans to get in touch with, such as members, providers, brokers, employers, etc. Click on Members to find the proper departments' numbers, business hours, and email addresses. However, remember, if you need immediate medical care, do not start searching the website for solutions; contact the nearest healthcare provider or, in an emergency, call 911.

The Tufts Health Plan corporate office is at 705 Mt Auburn Street, Watertown, Massachusetts 02472, United States. Other Tufts Health Plan addresses are located in Watertown, Worcester, and Providence. The Watertown office is at 64 Grove St, Watertown, MA 02472; the Worcester office is at Mercantile Place, Worcester, MA 01608; and in Providence, the address is 75 Fountain St., Providence, RI 02902.

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Contact Information

Corporate Office Address:

Tufts Health Freedom Plan
11 South Main Street Suite 600
Concord, New Hampshire 03301
United States


1 (857) 304-6074

Tufts Health Freedom Plan Rating Based on 1 Reviews

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Tufts Health Freedom Plan is a joint venture between Granite Health and Tufts Health Plan. It was founded in 2015. Its headquarters is based Concord, New Hampshire, United States. Tufts Health Freedom Plan offers health care coverage and access to the leading hospitals in Hew Hampshire and Massachusetts. Available plans include the following: Granite EPO, Granite Premier Choice EPO, Granite Advantage EPO, Granite Advantage EPO Saver, Granite Premier Choice EPO Classic, and some others. Membership is required. Tufts Health Freedom Plan provides all members with healthy discounts, behavioral health services, and a number of special health programs. Customer assistance is provided by phone, fax, and e-mail.

Tufts Health Freedom Plan reviews and complaints

Tufts Health Freedom Plan is ranked 624 out of 1819 in Insurance category

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