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Contact Tu Clothing Customer Service

How to Reach a Person at Tu Clothing

Verified Contact Information

General Info:

  • +44 800 028 6658

Tu Clothing Emails:

Legal
Privacy Inquiries, Sainsburys Bank
Send Message

Tu Clothing Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Tu Clothing Phone Number
+44 800 028 6658
Most Popular Tu Clothing Email Address
privacy@sainsburys.co.uk
Issue Resolution Rate
Low (25% reported full resolution)
Tu Clothing Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
82% phone, 18% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Tu Clothing?

How to Contact Tu Clothing?

Tu Clothing customer service provides general information and assistance to customers via the helpline, +44-800-028-6658, between business hours. Users can call this number for help with offers, promotions, keyworker discounts, deliveries, returns, refunds, and order tracking. The Tu Clothing contact number is also active to consult for other urgent matters and ensures quick responses to user requests. However, it might not be feasible if the issue is complex or sensitive. In such cases, one must visit the company offices for help.

No email address is available for customer service. However, users with privacy concerns can contact the respective department at privacy@sainsburys.co.uk. The Tu Clothing email privacy.bank@sainsburysbank.co.uk is published to consult the agents at the Sainsburys Bank for similar purposes. When emailing the company representative, one must provide complete details of the issue to ensure better assistance. However, mailing or visiting the company headquarters at 33 Holborn, London, England EC1N 2HT, United Kingdom, would be safer in confidential and sensitive matters.

The Tu Clothing phone number is active seven days a week between 8:00 AM and 8:00 PM. Customers visiting the company offices for in-person assistance must confirm the working hours for the relevant department when making an appointment. Those seeking to email their concerns can do so at any time. However, the responses will only be within working hours. To resolve a concern outside office times, consult the featured information on the company website for self-help.

For online assistance, visit the Tu Clothing website and click Contact Us on the homepage. That will direct you to a new page with the published helpline, emails, and the respective hours for consultation. Clients can also reach Tu Clothing customer service via Facebook Messenger through the respective links on the website. For deaf and hearing-impaired users, the option to contact the agents via BSL is available. However, one must only benefit from this service if they use British sign language or need to use the video interpretation service. For general queries and concerns, it is best to browse the FAQs section for self-help.

PissedConsumer Club

Contact Information

Tu Clothing Website:

Tu Clothing Help Center:

Corporate Office Address:

Sainsbury’s PLC
33 Holborn
London, England EC1N 2HT
United Kingdom

Summary of Tu Clothing Customer Service Calls

32 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tu Clothing?

Shipping and Delivery Question:

  • “My order did not arrive at pick up shop”
  • “I placed an order but not recieved an email or order number”
  • “Order not arrived”

Request for Information Question:

  • “Line of clothing enquiry”
  • “To check discriptioin of clothing”
  • “To find out about an order”

Refund Question:

  • “Tu online at argos refunds”
  • “Refund needed”

Return/ Replace Question:

  • “Returned 2 refunded for 1”

Product/ Service Question:

  • “Order a week overdue click and collect”

Other Question:

  • “Extended my order”
  • “Sale you are clothing”
  • “I did'nt get my parsel”

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