TruWest Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (855) 878-9378
    Toll Free

Customer Service:

  • (480) 441-5900
    ARIZONA
  • (480) 441-5110
    ARIZONA Telephone Banking
  • (602) 629-1965
    COLLECTIONS CONCERNS
  • (602) 629-1900
    CONSUMER LOAN ASSISTANCE
  • (602) 629-1806
    CONSUMER LOAN ASSISTANCE (CREDIT CARD)
  • (844) 491-2995
    LOST OR STOLEN CARD
  • (512) 996-4000
    TEXAS
  • (512) 302-4848
    TEXAS Telephone Banking
  • (800) 521-1272
    TOLL FREE Telephone Banking
  • (855) 841-9203
    Toll-free MORTGAGE ASSISTANCE
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TruWest Credit Union Contact Information

TruWest Credit Union Website:

TruWest Credit Union Help Center:

Corporate Office Address:

TruWest Credit Union
P.O. BOX 3489
Scottsdale, Arizona 85271
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 a.m. – 8 p.m.

Saturday: 9 a.m. – 1 p.m.


Other Location:

1667 N Priest Dr,

Tempe, Arizona 85281

Fax:

+1 (602) 629 2085
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TruWest Credit Union Rating Based on 3 Reviews

Rating details

1.8
more details
Customer service
Website
Additional Fees
Billing Practices

Rating stats

Rating trend

Summary of TruWest Credit Union Customer Service Calls

26 TOTAL
CALLS
02:59 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TruWest Credit Union Customer Service?

Payments and Charges Question:

  • “To pay my car payment”
  • “Need member number to pay my car payment”
  • “Direct deposit form”

Account Question:

  • “Check balance”
  • “Acct info”
  • “Account issues”

Request for Information Question:

  • “Check my status on personal loan”

Cards Question:

  • “Lost card”
  • “Declined card”

Staff Question:

  • “Customer service”

Return/ Replace Question:

  • “Return call”

Other Question:

  • “ATM stole my checks”
  • “Identify theft and fraud”
  • “Cashier check”

About

TruWest Credit Union FAQ
Within the first 45 days of opening The User's TruWest account, The Customer may use The Customer's member number as The Client's username and last four digits of The Customer's Social Security Number as The User's password. The Client's checking account number is the last series of numbers at the right, beginning with zeros. Yes, The Customer's member number matches The User's Share Savings Account number. Any other accounts The User open with TruWest will have a different suffix number and will not change The User's member number. The Client's member number can be found on the welcome letter The User received at the time of membership. TruWest Credit Union is open to the community, and membership eligibility is based upon geographic area or employment. Enrolling in online banking is easy. The User of company services can sign into The Customer's online banking account from any page on Company's site. Website offer three different checking accounts.
To read more: https://truwest.org/website-faqs/
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TruWest Credit Union reviews and complaints

TruWest Credit Union is ranked 100 out of 784 in Banks category

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