Contact Truewell Customer Service
Truewell Phone Numbers and Emails
Toll-Free Number:
-
(800) 689-1037
Truewell Email:
Customer Service
Contact Information
Truewell Website:
Truewell Help Center:
Corporate Office Address:
Truewell Health Company
41 Canal Street Lewiston
Lewiston,
Maine
04240
United States
Other Info (opening hours):
Call Center Hours:
Monday-Saturday: 9:00 AM - 9:00 PM (EST)
How Good is Truewell's Customer Service?
Summary of Truewell Customer Service Calls
122
TOTAL
CALLS
CALLS
02:41
AVG CALL
DURATION
DURATION
19%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Truewell?
Activation/ Cancellation Question:
- “Cancelation”
- “Cancell order”
- “To cancel orders”
Payments and Charges Question:
- “Dispute a charge on my account”
- “Unauthorized payment”
- “Billing problem”
Product/ Service Question:
- “I want my funds back that was taken, that I specifically said I didn't want anymore product”
- “I receive product from truewell that I did not order I'm asking for this supply to be cancel an I don't want to receive no more product from truewell and money return to my account.”
- “I made a order and it has a wrong address.”
Request for Information Question:
- “Want truwrll nerve support”
- “To talk to customer support”
- “Need to know what is the price you're going to charge me for my first order”
Refund Question:
- “Refund on my account”
- “Refund”
Return/ Replace Question:
- “Return”
- “Change address”
Account Question:
- “Accountn charge”
- “Discontinue membership”
Staff Question:
- “To stop serviceVery helpful. Thanks”
Shipping and Delivery Question:
- “For a package that I ordered last week”
- “Never received my truewell nerve support I paid shipment said I get in in 5 days I believe Thursday would of been the fifth day”
Cards Question:
- “I need for yaw to put my m9ney back on my card i canceled this alongtime ago and yaw still taken 99. Off my card”
Other Question:
- “To would like to make a purchase.”
- “I just want to put it in my contacts.”
- “Foot neuropathy in both feet”
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Truewell