The TrueFacet phone number, where you can speak with a support manager of the online store of jewelry and watches, is (800) 690-3736. This toll-free line covers a wide range of matters requiring immediate attention. It can be used to request information about the product material, ask for assistance with placing an order online, report technical issues, or find out about the company in detail. The customer support managers are ready to assist with any described matters during the following business hours: Monday through Friday from 10 a.m. to 6 p.m. EST. So, call between these times to receive prompt support.
If you prefer written communication because of the ability to detail your matter, use the following TrueFacet email: support@truefacet.com. This is where the dedicated customer service department monitors applications regarding orders, product inquiries, and general customer support. Press inquiries are accepted at press@truefacet.com, while legal matters are processed at privacy@truefacet.com. Be sure to include all necessary details in the body of your email, such as your order number, the product details, and a brief description of your matter. This is necessary to help the dedicated manager process your query quickly and prepare a meaningful response.
The company’s staff operates from the headquarters located at the following TrueFacet address: 36 West 47th St., Suite 603, New York, New York 10036, United States. In this facility, dedicated specialists manage key business operations and customer relations. If you need to visit the main office to discuss corporate-related matters, call the dedicated specialist ahead and make an appointment.
TrueFacet support is available online. To use this option, visit the official company website. In the lower-right corner of the home page, click the envelope icon to communicate with a virtual assistant via an online chat. On the “Contact” page, you’ll see more options for online communication. There, you can follow one of the emails or fill out a contact form for a detailed inquiry.
