Contact Tru Niagen Customer Service
How to Reach a Person at Tru Niagen
Verified Contact Information
Toll-Free Number:
-
1-888-642-4361
Customer Service:
practitioner@truniagen.com
Practitioners
customercare@truniagen.com
Legal:
dpo@chromadex.com
Media:
Tru Niagen Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Tru Niagen Phone Number
1 (888) 642-4361
Average Calls duration
2 minutes
Most Popular Tru Niagen Email Address
customercare@truniagen.com
Issue Resolution Rate
Medium (50% reported full resolution)
Tru Niagen Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Tru Niagen Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Tru Niagen Phone Number | 1 (888) 642-4361 |
| Average Calls duration | 2 minutes |
| Most Popular Tru Niagen Email Address | customercare@truniagen.com |
| Issue Resolution Rate | Medium (50% reported full resolution) |
| Tru Niagen Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
| Prepare before the call to Tru Niagen | Email, address or zip code or first and last name |
Contact Information
Tru Niagen Website:
Tru Niagen Help Center:
Corporate Office Address:
ChromaDex, Inc
10900 Wilshire Boulevard, Suite 600
Los Angeles,
California
90024
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm PST
Summary of Tru Niagen Customer Service Calls
10
TOTAL
CALLS
CALLS
01:55
AVG CALL
DURATION
DURATION
50%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tru Niagen?
Payments and Charges Question:
- “I had fraud on my debt card and want to give now my checking acct info”
- “You're billing the wrong card”
Activation/ Cancellation Question:
- “Cancel the products you keep sending me.t they are all mad products do not send anymore”
Return/ Replace Question:
- “Tried to return product & it returned to me”
Refund Question:
- “Refund”
Product/ Service Question:
- “Order product”
Request for Information Question:
- “Update”
Other Question:
- “Reorder”
Compare Tru Niagen Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Tru Niagen