Contact Troy Bilt Customer Service
Troy Bilt Phone Numbers and Emails
Toll-Free Number:
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(800) 828-5500
Customer Service:
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(860) 318-2507Order Status
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(888) 611-6708Pressure Washer and Generator Inquiries
Troy Bilt Email:
Contact Information
Troy Bilt Website:
Troy Bilt Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday - Friday: 8:30am - 5:00pm EDT
Saturday - Sunday: Closed
Mailing Address:
Attn: Legal Department
5903 Grafton Road
Valley City, OH 44280
How Good is Troy Bilt's Customer Service?
Summary of Troy Bilt Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Troy Bilt?
Product/ Service Question:
- “Defected Weedwhacker”
- “Damaged chipper hose”
- “Product defect”
Request for Information Question:
- “Order status”
- “Question on a troy-bolt 875EX”
- “Question on oil for a power washer Troy built 875EX”
Return/ Replace Question:
- “My throttle cable on my zero turn 54" mower needs to be replaced”
- “Faulty equipment, trying to return it.”
- “Need to return apart”
Shipping and Delivery Question:
- “In shipping hose assembly damaged”
- “Delivery”
- “Mis-shipped washers”
Staff Question:
- “Poor. Customer service on the phone callls”
- “Parts service”
- “Can't find a service manual for my ride on tractor”
Activation/ Cancellation Question:
- “Order cancellation”
Payments and Charges Question:
- “Got a electric bill on my account that is not mine .. want to know why I got that bill ..”
- “Payment”
- “Sales transaction dispute”
Refund Question:
- “I haven't received my refund back”
- “Refund for returned grass catcher”
Cards Question:
- “My card was charged 2times for part”
Other Question:
- “Battery”
- “Deck belt help”
- “Trimmer attachments”
About
, , , ,
In 1937, Troy-Bilt introduced the first American-made rear tine rototiller. Troy-Bilt lawn and garden equipment is designed to last a lifetime. Troy-Bilt offers a complete selection of premium quality outdoor power equipment, including riding mowers, walk-behind mowers, tillers and cultivators, trimmers and edgers, leaf blowers, wheeled blowers, handheld blowers, chipper shredders, log splitters, snow throwers , power products, generators, haulers, and pressure washers. All the products offered by the company are available in the Lowes store chain and online. The customer service of the company is available at 1-800-269-6215 or by filling in the online form.
Troy Bilt is ranked 261 out of 1834 in Equipment category
USA
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