Contact Troomi Customer Service

To consult Troomi support via email, use one of the two published addresses according to the nature of your concern. Those with general queries and complaints can write to support@troomi.com. To reach the media agent for relevant issues and inquiries, hello@troomi.com is the Troomi contact email. Responses to emails are generally not immediate and can take three or four working days, making it less feasible than calling for urgent matters.

Troomi Wireless, Inc. is in the United States at 719 Timpanogos Pkwy., Suite 3100, Orem, Utah 84007. Consulting this address in person is best for assistance with complex and sensitive issues. Users with general queries and complaints can also meet Troomi customer service for help between business hours. If that seems inconvenient, send a letter to 3300 Triumph Blvd. Ste. 100, Lehi, Utah 84043. However, being time-consuming, it is not recommended in urgent cases.

For online consultation, visit the company website and click Contact on the homepage. That will direct you to a new page with helpful articles and resources for general questions and concerns. Users can also submit a ticket to Troomi support via the Help button on the bottom right corner of the parent portal. The tickets submitted via email and the parent portal are handled during customer service hours in the order they are received. Hence, the quickest way to receive assistance for urgent issues is to call during business hours. The company website also features a Support Center page to consult for technical concerns, feedback, and suggestions. Another option is to click Get in Touch on the homepage to be directed to some more consultation methods. You can also follow Troomi customer service on social media platforms Like Facebook, YouTube, Instagram, TikTok, Pinterest, and LinkedIn for regular information and updates.