Contact Troll And Toad Customer Service
Troll And Toad Phone Numbers and Emails
Customer Service Number:
-
(859) 280-3235
Contact Information
Troll And Toad Website:
Troll And Toad Help Center:
Corporate Office Address:
Troll And Toad
250 American Greeting Card Rd.
Corbin,
Kentucky
40701
United States
Other Info (opening hours):
Customer Service hours are Monday - Friday, 9:00 AM until 5:00 PM EST. Our facility is closed on weekends and holidays.
Summary of Troll And Toad Customer Service Calls
101
TOTAL
CALLS
CALLS
01:09
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Troll And Toad?
Shipping and Delivery Question:
- “Tracking”
- “Shipping”
- “Wrong address”
Payments and Charges Question:
- “Payment”
- “Paypal payment confirmation”
- “Payment not received”
Request for Information Question:
- “Simple question”
- “I have emailed multiple times and still have not been messaged back about my bulk ordee i sent in”
- “Order status”
Activation/ Cancellation Question:
- “Because it took my money then turned around said it canceled but yet the money's gone and there's no cards coming”
- “Cancel an order”
- “Messed up order/Cancel an order”
Cards Question:
- “Miss8ng cards”
- “Selling cards”
- “I have magic cards the gathering cards i would like to sell your website. Priceable”
Product/ Service Question:
- “Buying pokemon cards”
- “Buying cards”
Account Question:
- “Password issue”
Return/ Replace Question:
- “Return Item for an exchange on January 24th an Flannel Ridge Shirr”
Refund Question:
- “Refund on my giftcard ending in 2674”
Website/ Application Question:
- “Website”
Other Question:
- “Buylist”
- “My items got sent back to you”
- “My packages”
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Troll And Toad