Troll And Toad Phone Numbers and Emails

Customer Service Number:

  • (859) 280-3235
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Contact Information

Troll And Toad Website:

Troll And Toad Help Center:

Corporate Office Address:

Troll And Toad
250 American Greeting Card Rd.
Corbin, Kentucky 40701
United States

Other Info (opening hours):

Customer Service hours are Monday - Friday, 9:00 AM until 5:00 PM EST. Our facility is closed on weekends and holidays.

Troll And Toad Rating Based on 3 Reviews

Rating details

2.1
more details
Product or Service Quality
Diversity of Products or Services
Customer service
Value for money

Rating stats

Rating trend

Summary of Troll And Toad Customer Service Calls

101 TOTAL
CALLS
01:09 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Troll And Toad?

Shipping and Delivery Question:

  • “Tracking”
  • “Shipping”
  • “Wrong address”

Payments and Charges Question:

  • “Payment”
  • “Paypal payment confirmation”
  • “Payment not received”

Request for Information Question:

  • “Simple question”
  • “I have emailed multiple times and still have not been messaged back about my bulk ordee i sent in”
  • “Order status”

Activation/ Cancellation Question:

  • “Because it took my money then turned around said it canceled but yet the money's gone and there's no cards coming”
  • “Cancel an order”
  • “Messed up order/Cancel an order”

Cards Question:

  • “Miss8ng cards”
  • “Selling cards”
  • “I have magic cards the gathering cards i would like to sell your website. Priceable”

Product/ Service Question:

  • “Buying pokemon cards”
  • “Buying cards”

Account Question:

  • “Password issue”

Return/ Replace Question:

  • “Return Item for an exchange on January 24th an Flannel Ridge Shirr”

Refund Question:

  • “Refund on my giftcard ending in 2674”

Website/ Application Question:

  • “Website”

Other Question:

  • “Buylist”
  • “My items got sent back to you”
  • “My packages”

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