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Contact Trojan Customer Service

How to Reach a Person at Trojan

Verified Contact Information

Toll-Free Number:

  • 1-877-320-3075
Call Now
Send Message

Customer Service:

  • 1-800-705-5045
    Medical Assistance
  • 1-800-833-9532
  • 1-888-234-1828

Legal:

  • 1-833-775-0044
    Privacy Inquiries

Legal:

privacychd@churchdwight.com
Privacy Inquiries
trademarks@churchdwight.com
Trademark Inquiries

Trojan Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Trojan Phone Number
1 (877) 320-3075
Average Hold Time
00:01:34
Average Calls duration
2 minutes
Most Popular Trojan Email Address
privacychd@churchdwight.com
Trojan Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Trojan?

Most Popular Number:

(877) 320-3075
Total calls: 45 Issues resolved: 2 Last call: Mar 20, 2026

The Trojan customer service phone number is (877) 320-3075. If you have general inquiries, call this number toll-free. Customers can also use this number to send a message to the company. Professional support representatives can advise you on available products and collections, give you tips and share updates on special offers and discounts. Additionally, you can share your experience with the company and leave a review or complaint.
If you need urgent medical assistance, please contact the company at (800) 705-5045.
Please note that the best day to call Trojan support is Friday while Tuesday is the busiest one which results in long waiting times.

While there is no Trojan email address for consumer assistance, customers can get in touch with support agents via live chat or phone. Also, there is an option of messaging Trojan via social media platforms. If you have privacy or trademark inquiries, drop a line at privacychd@churchdwight.com or trademarks@churchdwight.com.

The Trojan customer support department operates Monday through Friday from 9 am to 5 pm EST. Support agents can be reached by phone or via Trojan live chat. During public holidays the usual hours of operation may change and the response times may be longer.

The Trojan website allows customers to address their inquiries via live chat. To launch Trojan live chat, press the message icon in the lower right corner of the screen. If you happen to use the chat outside customer care business hours, consider leaving a message. Once the Trojan customer service team is back online, one of the representatives will look into your issue and respond to you.

PissedConsumer Club

Contact Information

Trojan Website:

Trojan Help Center:

Corporate Office Address:

Trojan
Ewing, New Jersey
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5 pm EST

More contact details

Summary of Trojan Customer Service Calls

53 TOTAL
CALLS
01:35 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trojan?

Product/ Service Question:

  • “Complaint”
  • “Condom broke”
  • “Your product is not 100 percent effective. I am now pregnant and it is ***”

Request for Information Question:

  • “Looking for discontinued, natural lamb condoms”
  • “To speak to someone”
  • “Looking for the right size condom”

Shipping and Delivery Question:

  • “Trying to locate the proper size condom”

Account Question:

  • “Locked in”

Payments and Charges Question:

  • “Pay. Bill”

Other Question:

  • “Condom”
  • “Not 100”
  • “Lot number look up”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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