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Contact Trojan Customer Service

Trojan Phone Numbers and Emails

Toll-Free Number:

  • (877) 320-3075
Call customer service

Customer Service:

  • (800) 705-5045
    Medical Assistance
  • (800) 833-9532
  • (888) 234-1828

Legal:

  • (833) 775-0044
    Privacy Inquiries

Trojan Emails:

Legal
Privacy Inquiries, Trademark Inquiries
Send Message
Is this your business?

How to Contact Trojan?

Most Popular Number:

(877) 320-3075
Total calls: 33 Issue resolved: 1 Last call: Jul 4, 2025
author avatar
PissedConsumer Reporter

The Trojan customer service phone number is (877) 320-3075. If you have general inquiries, call this number toll-free. Customers can also use this number to send a message to the company. Professional support representatives can advise you on available products and collections, give you tips and share updates on special offers and discounts. Additionally, you can share your experience with the company and leave a review or complaint.
If you need urgent medical assistance, please contact the company at (800) 705-5045.
Please note that the best day to call Trojan support is Friday while Tuesday is the busiest one which results in long waiting times.

While there is no Trojan email address for consumer assistance, customers can get in touch with support agents via live chat or phone. Also, there is an option of messaging Trojan via social media platforms. If you have privacy or trademark inquiries, drop a line at privacychd@churchdwight.com or trademarks@churchdwight.com.

The Trojan customer support department operates Monday through Friday from 9 am to 5 pm EST. Support agents can be reached by phone or via Trojan live chat. During public holidays the usual hours of operation may change and the response times may be longer.

The Trojan website allows customers to address their inquiries via live chat. To launch Trojan live chat, press the message icon in the lower right corner of the screen. If you happen to use the chat outside customer care business hours, consider leaving a message. Once the Trojan customer service team is back online, one of the representatives will look into your issue and respond to you.

Trojan Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Trojan Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Trojan is 8773203075. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Trojan mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Trojan Website:

Trojan Help Center:

Corporate Office Address:

Trojan
Ewing, New Jersey
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 5 pm EST

More contact details

Trojan Rating Based on 4 Reviews

Rating details

1.3
more details
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Customer service

Rating stats

Rating trend

Summary of Trojan Customer Service Calls

37 TOTAL
CALLS
00:31 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trojan?

Product/ Service Question:

  • “Your product is not 100 percent effective. I am now pregnant and it is ***”
  • “Problem with condom”
  • “Defective”

Request for Information Question:

  • “Parts Manuel help”
  • Questions about the company

Account Question:

  • “Locked in”

Payments and Charges Question:

  • “Pay. Bill”

Other Question:

  • “Had a baby”
  • “Not 100% effective”
  • “Expectant parent”

Compare Trojan Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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