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Contact Tripleseat Customer Service

How to Reach a Person at Tripleseat

Verified Contact Information

Customer Service Number:

  • 1-978-716-2862
Call Now
Send Message

Accounting/ Billing:

  • 1-978-291-6436

General Info:

  • 1-978-614-0490

Customer Service:

support@tripleseat.com

General Info:

info@tripleseat.com

Accounting/ Billing:

billingdepartment@tripleseat.com

Tripleseat Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Tripleseat Phone Number
1 (978) 716-2862
Average Calls duration
22 seconds
Most Popular Tripleseat Email Address
support@tripleseat.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Activation/ cancellation, return/ replace, payments and charges
View full overview

How to Contact Tripleseat?

Tripleseat's customer support number is 1-978-716-2862. You can call them for general support or help with technical matters. Another general inquiry number published by the company is 1-978-614-0490. If the inquiry concerns billing or accounts, reach the finance department at Tripleseat phone number 1-978-291-6436. The recommended time to call Tripleseat customer service is Tuesday through Friday between 9:00 AM and 8:00 PM. This operational window gives the customers enough time from the East Coast and West Coast to get help.

If you have accounting or billing-related questions, you should email their billing department via Tripleseat email. The dedicated contact information for such queries is billingdepartment@tripleseat.com. For technical service inquiries, the published email address is support@tripleseat.com. If you are looking for general information, email the Tripleseat customer service team at info@tripleseat.com. This address can also be used to get information about partnership opportunities, product information, or other non-technical topics. The standard response time is typically 2 to 3 working days. So, sending an email is not recommended for urgent matters.

The Tripleseat headquarters address is Tripleseat Software, LLC, 300 Baker Ave, Suite 205, Concord, Massachusetts 01742, United States. For more serious issues that are not resolved online, you may visit this site. However, it is recommended that appointments be made to meet the right team members regarding your concerns. You can also send correspondence to the above address for less urgent matters. This can include legal matters, inquiries, or company documentation.

Customer support is available online through the Tripleseat website. When users click "Contact Support," they are prompted to submit a request form, depending on the problem they are facing. Tripleseat's customer service team aims to typically respond within 90 minutes of business hours. The online form even features a drop-down menu to fast-track your inquiry to the suitable department, whether software questions, training assistance, or technical issues. This system gives users the help they need with the least waiting time.

PissedConsumer Club

Contact Information

Tripleseat Website:

Tripleseat Help Center:

Corporate Office Address:

Tripleseat Software, LLC
300 Baker Ave., Suite 205
Concord, Massachusetts 01742
United States

Other Info (opening hours):

Hours:

Monday - Friday: 09:00 - 20:00 (EST)

More contact details

Why Customers Call Tripleseat?

Top Reasons of Customers Calls

  • Return/ Replace 22%
  • Customer Inquiries & Issues 22%
  • Activation/ Cancellation 11%
  • Payments and Charges 11%
  • Staff 11%
  • Account 11%
  • Request for Information 11%

Return/ Replace

22%
  • "Change prices"
  • "Trying to change a room name"

Customer Inquiries & Issues

22%
  • "Event-up email"
  • "Problemas con el sistema"

Activation/ Cancellation

11%
  • "Cancellation"

Payments and Charges

11%
  • "Payments are still not set up"

Staff

11%
  • "I am the new General Manager - We are a brand new account "Astoria World Manor Please give me the name of our account manager with email address and phone number Thanks"

Account

11%
  • "New account multiple chain restaurant nyc"

Request for Information

11%
  • "Urgent financial questions"

Compare Tripleseat Customer Service To

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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