Tripleseat's customer support number is 1-978-716-2862. You can call them for general support or help with technical matters. Another general inquiry number published by the company is 1-978-614-0490. If the inquiry concerns billing or accounts, reach the finance department at Tripleseat phone number 1-978-291-6436. The recommended time to call Tripleseat customer service is Tuesday through Friday between 9:00 AM and 8:00 PM. This operational window gives the customers enough time from the East Coast and West Coast to get help.
If you have accounting or billing-related questions, you should email their billing department via Tripleseat email. The dedicated contact information for such queries is billingdepartment@tripleseat.com. For technical service inquiries, the published email address is support@tripleseat.com. If you are looking for general information, email the Tripleseat customer service team at info@tripleseat.com. This address can also be used to get information about partnership opportunities, product information, or other non-technical topics. The standard response time is typically 2 to 3 working days. So, sending an email is not recommended for urgent matters.
The Tripleseat headquarters address is Tripleseat Software, LLC, 300 Baker Ave, Suite 205, Concord, Massachusetts 01742, United States. For more serious issues that are not resolved online, you may visit this site. However, it is recommended that appointments be made to meet the right team members regarding your concerns. You can also send correspondence to the above address for less urgent matters. This can include legal matters, inquiries, or company documentation.
Customer support is available online through the Tripleseat website. When users click "Contact Support," they are prompted to submit a request form, depending on the problem they are facing. Tripleseat's customer service team aims to typically respond within 90 minutes of business hours. The online form even features a drop-down menu to fast-track your inquiry to the suitable department, whether software questions, training assistance, or technical issues. This system gives users the help they need with the least waiting time.
