Contact Trinny London Customer Service
Trinny London Phone Numbers and Emails
Customer Service:
-
+44 203 893 3251
Trinny London Emails:
How to Contact Trinny London?
Trinny London Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Trinny London Customer Service is rated at 3.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Trinny London is 442038933251.
The longest wait times are on Friday and Wednesday, while the shortest are on Sunday.
Be prepared for the call as Trinny London may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Trinny London Customer Service is rated at 3.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Trinny London is 442038933251.
The longest wait times are on Friday and Wednesday, while the shortest are on Sunday.
Be prepared for the call as Trinny London may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
People call Trinny London mainly because of product/ service, return/ replace, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Trinny London is hello@trinnylondon.com. 78% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Trinny London Website:
Trinny London Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Trinny London Returns:
Unit 1 Polar Drive
Salfords
Surrey RH1 5HW
Other Locations:
The Studio
Ground Floor Courtyard
6 Burnsall Street
Chelsea SW3 3ST
Second floor
611 5th Ave
New York
NY 10022
United States
How Good is Trinny London's Customer Service?
Summary of Trinny London Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Trinny London?
Shipping and Delivery Question:
- “Parcel not delivery”
- “Stolen parcel”
- “Not received order”
Product/ Service Question:
- “Faulty product”
- “An order I don't get on with but I have no box as it was so damaged on delivery and extremely wet it was thrown away. I would like to exchange the Bounce back serum which I find harsh for my skin to the moisturiser as i have used this before aserum”
- “Complaint”
Request for Information Question:
- “Want to find out about a specific product colour”
- “Appointment”
- “Appointments”
Return/ Replace Question:
- “Incorrect order”
- “Return order for exchange”
Website/ Application Question:
- “I can’t order online”
- “Unable to use website”
Payments and Charges Question:
- “Non receipt”
- “Transaction fee on credit card”
Activation/ Cancellation Question:
- “Cancel a booking”
Cards Question:
- “Gift cards not received”
Refund Question:
- “Refund”
Staff Question:
- “Talk to customer service”
Other Question:
- “Urgent”
- “Where’s my order”
- “My order has been sent wrong”
Compare Trinny London Customer Service To
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