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TriMet Phone Numbers and Emails

Customer Service Number:

  • (503) 238-7433
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TriMet Emails:

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How to Contact TriMet Customer Service?

Most Popular Number:

(503) 238-7433
Total calls: 79 Issues resolved: 7 Last call: Jul 20, 2024

TriMet provides one main phone number for communication with the customer service team: 503-238-7433. Call or send a text message to the above-mentioned line if you want to ask general questions related to the company and its services or receive assistance with trip planning. If you need to get in touch with the TriMet office, dial 503-962-7505. If you have lost & found-related questions, contact the company at 503-962-7655. Before communication, remember the following TriMet hours: from 7:30 a.m. to 5:30 p.m. GMT-7, 7 days a week (phone line and sending text messages) and 24/7 for real-time arrival information.

TriMet does not share information on how to contact customer service via its mobile app. However, you can find this option yourself in the “menu”. If you have difficulties with this, apply to the company specialist by calling 503-238-7433.

The TriMet headquarters is located in the United States at 101 SW Main St., Suite 700, Portland, Oregon 97204. Use this address if you are going to meet with one of the company representatives to discuss certain corporate-related issues. To send a letter to the Customer Support Center, use the following TriMet address: Pioneer Courthouse Square 701 SW 6th Ave.
Portland, OR 97204.

Besides communicating by phone, the company provides an opportunity to send a letter. If you need customer service and trip-planning help, send a letter to hello@trimet.org. Want to join the TriMet team? Apply to the appropriate department at the following TriMet email: careers@trimet.org.

You can contact the TriMet team right via its official website. The fastest way to do it is to click on the bubble blue button on the “Customer Service” page. To go to it, open the menu and click on “Customer Service”. After going to the “Contact TriMet Customer Service” from the “Customer Service” page, you can call by clicking on the telephone number hyperlink or send a letter by following the “hello@trimet.org” hyperlink.

TriMet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call TriMet is 5032387433.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 3 minutes.

  • People call TriMet mainly because of cards, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

TriMet Website:

TriMet Help Center:

Corporate Office Address:

Trimet
701 SW 6th Ave
Portland, Oregon 97204
United States

Other Info (opening hours):

Hours:

Daily: 7:30 a.m. – 5:30 p.m.



More contact details

TriMet Rating Based on 6 Reviews

Rating details

2.9
more details
Customer service
Price Affordability
Level of Comfort
Value for money

Rating stats

Rating trend

Summary of TriMet Customer Service Calls

79 TOTAL
CALLS
02:48 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TriMet?

Shipping and Delivery Question:

  • “Lost item and disconnected lost and found phone number”
  • “Lost item”

Cards Question:

  • “Need to change credit card on HOP Pass”
  • “Activating hub card”
  • “Switch cards”

Request for Information Question:

  • “Unanswered question”
  • “Question about a bus line transfer.”
  • “Trip inquiry”

Payments and Charges Question:

  • “Lost debit card”
  • “Ticket kiosk not acknowledging debit cards”

Account Question:

  • “Password reset”

Staff Question:

  • “2 buses just went by and said they are out of service one of them being mine bus 33 going towards town center”

Other Question:

  • “To give a complaint about one of your drivers.”
  • “Do the red line running to”
  • “Doesn't matter”

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