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I just learned today that Trex is unwilling to compensate me for a sub-standard product with drastically uneven coloring of their decking material.Thought that they were better than that.

While installing my Trex deck, I noticed that the boards were uneven colors. After talking to Trex, they ensured me that the color would all fade to be "closer" in color in 12 months. 24 month plus later and look at the results.

Looks horrible and Trex refuses to do anything about it.As long as it is not covered under one of their warranties or class action lawsuits (there are a few) they will not even talk to me.

Review about: Decking.

I didn't like: Product.

Review #647261 is a subjective opinion of a user.

1.5
Price Affordability
Website
Product or Service Quality
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / $5000
Preferred solution Let the company propose a solution

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