Trentbarton Phone Numbers and Emails

Customer Service:

  • +44 177 371 2265

Trentbarton Email:

Customer Service
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Trentbarton Contact Information

Trentbarton Website:

Trentbarton Help Center:

Corporate Office Address:

trentbarton
Mansfield Road
Heanor, Derbyshire DE75 7BG
United Kingdom

Other Info (opening hours):

Hours on social media are:

8am - 7pm Monday to Friday

9am - 4pm Saturdays

9am - 1pm Sundays

Calls will be answered between:

8am - 7pm Monday to Friday

9am - 4pm Saturdays

9am - 1pm Sundays

Trentbarton Rating Based on 4 Reviews

Rating details

1.5
more details
Website
Value for money
Customer service
Billing Practices

Rating stats

Rating trend

Summary of Trentbarton Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trentbarton Customer Service?

Payments and Charges Question:

  • “Complaintyour bus copany rainbow 1 charged me 4 pound to travel 3 stops as driver was to idle”
  • “Over charged”
  • “Been charge twice for same journey once for alferton second same bus from kilburnthis has happen twice would like over charge re funded”

Request for Information Question:

  • “To find out if I can use my oap bus pass before 9-30”
  • “Questions about the coaches”
  • “Question coaches”

Cards Question:

  • “Taken money even tho it declined my card for a ticket”

Other Question:

  • “It's taken money of me twice”
  • “I think i lost something on one of your buses”
  • “My mango app shows as young, well I am already adult. My barcode is denied.”

About

Trentbarton Privacy Policy
To read more: https://www.trentbarton.co.uk/company-information/Cookie-Privacy
Trentbarton FAQ
The User of company services can then order The Client's mango and choose how much money The User of Website want to load onto it. The Userll receive The Customer's card in the post within 5 working days - The User can use it straight away. The User can also apply for a student mango and make sweet savings. The User of Websitell need The Client's unique learning reference provided by The User's learning provider. When using the tram, touch The Client's MANGO card on the validators at tram stops before boarding, and when The Customer exit. The Client of Trentbarton will be charged to the final destination of the journey that the bus or tram is making. So always remember to touch off and check the screen as The User alight to make sure that it has registered. The Client of Trentbarton can view The Customer's remaining credit when The User touch off at the exit reader on the bus, and in The User's online customer account or at the validators at tram stops. The User of Website can view The Client's journey history for up to 60 days by logging into The Customer's online account at any time.
To read more: https://www.trentbarton.co.uk/mango/mango-faqs
Trentbarton Pros and Cons

Cons: Late everyday, Buses get missed consistently even before pandemic on coxmoor 3c

Trentbarton reviews and complaints

Trentbarton is ranked 56 out of 233 in Transport category

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