Contact Trenitalia Customer Service
Trenitalia Phone Numbers and Emails
Customer Service:
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+3 906 300024/7
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+3 919 989 202124/7
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+39 066 847 5475Abroad Italy
Trenitalia Emails:
Trenitalia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best email to contact Trenitalia is indirizzo@email.com. 85% of customers use this email address to address their issues and concerns.
The best phone number to call Trenitalia is 39063000. 38% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Wednesday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best email to contact Trenitalia is indirizzo@email.com. 85% of customers use this email address to address their issues and concerns.
The best phone number to call Trenitalia is 39063000. 38% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Wednesday.
People call Trenitalia mainly because of request for information, activation/ cancellation and refund.
Contact Information
Trenitalia Website:
Trenitalia Help Center:
Corporate Office Address:
Other Info (opening hours):
Address for Complaints:
Via Nizza 230,
10126-Turin
Summary of Trenitalia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Trenitalia?
Request for Information Question:
- “I have a question regarding night train private car”
- “Train Strike Information”
- “Information”
Return/ Replace Question:
- “Change tickets”
- “Seat change”
- “To have seating changed so that we can seat in the same car”
Product/ Service Question:
- “Tranitalia take 2x my money for 1 purchase”
- “Purchase”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancellation of ticket”
- “Cancelled train”
Other Question:
- “Mistake while booking”
- “Lost”
- “Canceation”
Compare Trenitalia Customer Service To
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