Trenitalia Phone Numbers and Emails

Customer Service:

  • +3 906 3000
  • +3 919 989 2021
  • +39 066 847 5475
    Abroad Italy
  • +39 064 730 8579
    Abroad: Sala Blu of ROME
  • +3 980 018 6019
    Call Center
  • +3 919 930 3060
    For Requests For Assistance to People With Reduced Mobility
  • +390 232 3232
    National Number at Ordinary Rate
  • +3 989 2021
    To Purchase Tickets, Change Reservations and Information
  • +3 980 090 6060
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Trenitalia Emails:

Abruzzo Data Manager, Basilicata Data Manager, Calabria Data Manager, Campania Data Manager, Data Controller, Data Manager, Data Protection Officer, Friuli Venezia Giulia Data Manager, Lazio Data Manager, Liguria Data Manager, Marche Data Manager, Molise Data Manager, Piedmont Data Manager, Puglia Data Manager, South Tyrol Data Manager, Walking Data Manager
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Trenitalia Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    50% phone 50% email
  • The best email to contact Trenitalia is 83% of customers use this email address to address their issues and concerns.

  • The best phone number to call Trenitalia is 39063000. 35% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

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Contact Information

Trenitalia Website:

Trenitalia Help Center:

Corporate Office Address:

The Trenitalia SpA
Piazza della Croce Rossa 1
Roma, Lazio 00161

Other Info (opening hours):

Address for Complaints:

Via Nizza 230,


More contact details

Trenitalia Rating Based on 7 Reviews

Rating details

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Summary of Trenitalia Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trenitalia?

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancellation of ticket”
  • “Cancelled train”

Return/ Replace Question:

  • “Change tickets”

Other Question:

  • “Train Strike Information”
  • “Tranitalia take 2x my money for 1 purchase”
  • “Canceation”

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