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Contact Trend Micro Customer Service

Trend Micro Phone Numbers and Emails

Toll-Free Number:

  • (888) 762-8736
    Toll-free
Call customer service
Send Message

Customer Service:

  • (512) 646-6100
    Austin, TX, US
  • (201) 479-5376
    Jersey City, New Jersey, US
  • (408) 257-1500
    San Jose, CA
  • (800) 228-5651
    San Jose, CA (Toll Free)
  • (718) 617-4867
  • +1 613 599 4505
    Ottawa, Ontario, Canada

Headquarters:

  • (817) 569-8900

Media:

  • (817) 522-7911

Trend Micro Emails:

Jobs/ Career
Ottawa, ON, Canad
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Trend Micro?

Most Popular Number:

(888) 762-8736
Toll-free
Total calls: 15 Issues resolved: 2 Last call: Nov 15, 2024
author avatar
PissedConsumer Reporter

If you need assistance with the company’s products or have a technical issue, use the following Trend Micro phone numbers. For the United States, the phone numbers are +1 (817) 569-8900, with (888) 762-8736 being toll-free. The company also provides location-specific Trend Micro customer service numbers for American consumers: (512) 646-6100 for Austin, Texas, and +1 (408) 257-1500, toll-free: (800) 228-5651 for San Jose, California. Canadian consumers can contact Trend Micro customer support via these numbers - phone: +1 (613) 599-4505; fax: +1 (613) 599-8191. Since the company operates worldwide, you, as a consumer, are entitled to customer support wherever you are. There are valid Trend Micro contacts for Australia and New Zealand, Asia, Europe, the Middle East and Africa, as well as Latin America countries in the Contact Us section of the Trend Micro website.

If you cannot reach out to the company using a Trend Micro contact number or prefer written communication, you can write them an email. Even though Trend Micro email is not shown on their website, customers can submit a support case if they need help with installation, activation, cancellation, etc. Moreover, the company offers Trend Micro support for businesses and customers on their Get More Information page. The company promises to reach out shortly after filling out the form to help with any inquiries regarding product support.

Considering the fact that the company operates worldwide, it is located in different places. When it comes to Trend Micro address in North America, it’s Trend Micro Incorporated, 225 East John Carpenter Freeway, Suite 1500, Irving, Texas 75062 in the United States. Trend Micro headquarters in Canada is Trend Micro Canada Technologies Inc., 40 Hines Road, Suite 300, Ottawa, Ontario, Canada K2K 2M5. Prior to going to the company headquarters, make sure you book an appointment beforehand and follow the addresses mentioned above.

There is another way of contacting the company - via the Trend Micro app. In order to do so, make sure you followed these steps: the app is installed on your device, you located the Help section, choose a preferred contact method, for instance, live chat, email support or via Trend Micro support phone number. Follow the on-screen prompts to connect with customer support. If you need any further assistance, remember about the option to contact the company’s customer service in your area.

Trend Micro Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Trend Micro is 8887628736. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday.

  • People call Trend Micro mainly because of account, activation/ cancellation and refund.

View full overview ›
PissedConsumer Club

Contact Information

Trend Micro Website:

Trend Micro Help Center:

Corporate Office Address:

Trend Micro Incorporated
225 E. John Carpenter Freeway, Suite 1500
Irving, Texas 75062
United States

Other Info (opening hours):

Other Locations:

40 Hines Road, Suite 300

Ottawa, Ontario, Canada K2K 2M5

Fax: +1 (613) 599-8191


11305 Alterra Parkway

Austin, TX 78758


444 West Lake Street

Suite 3150

Chicago, Illinois 60606


101 Hudson Street, Suite 2202

Jersey City, New Jersey 07302 U.S.A.


Two Meridian Crossings, Suite 110

Richfield, Minnesota 55423 U.S.A.


11921 Freedom Drive, Suite #1050

Reston, VA 20190


3017 Douglas Blvd, Suite 300

Roseville, CA 95661


560 S. Winchester Blvd. Suite 400

San Jose, CA 95128


1201 Third Avenue, Suite 5020

Seattle, WA 98101


1 Snooker Street

Toronto, Ontario, M6K 1G1

More contact details

Trend Micro Rating Based on 1 Reviews

Rating details

1.4
more details
Product or Service Quality
Diversity of Products or Services
Style and Design
Privacy and Data Security

Rating stats

Rating trend

Summary of Trend Micro Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trend Micro?

Account Question:

  • “Been hacked no computer”
  • “Log in”
  • “My account”

Activation/ Cancellation Question:

  • “To cancel subscription”
  • “Cancel subscription”

Cards Question:

  • “Change credit card”

Payments and Charges Question:

  • “Billing question”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Uninstall trens micro from my laptop”

Product/ Service Question:

  • “I just ordered you anti virus and it's not very user friendly at least not for a 71 yo wants my bpn# and I don't know where to find that”

Other Question:

  • “Keeps turning off on phone”

About

Summary

Trend Micro is a global leader in cloud security. Trend Micro develops a wide range of solutions that provide full protection of your software. The company was founded more than 20 years ago. Trend Micro offers computer safety solutions for home and office so that your PC would always be protected. The variety of products provided by Trend Micro includes virus and threat protection, antispam solutions, and many more. Trend Micro creates protection solutions for Macbooks, netbooks and iPhones. With Trend Micro you can be sure any of your digital devices will be absolutely safe and secured as the company is dedicated to providing products and services of exceptional quality.

Trend Micro reviews and complaints

Trend Micro is ranked 873 out of 7766 in Software category

Compare Trend Micro Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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