Trek Bikes Phone Numbers and Emails

Toll-Free Number:

  • (800) 585-8735
Send Message

Trek Bikes Emails:

Customer Service
CCPA Inquiries, Privacy Inquiries
Is this your business?

Trek Bikes Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Trek Bikes is 8005858735.

  • The longest wait times are on Thursday, while the shortest are on Tuesday and Saturday.

  • People call Trek Bikes mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Trek Bikes Website:

Trek Bikes Help Center:

Corporate Office Address:

Trek Bicycle Corporation
801 W Madison St
Waterloo, Wisconsin 53594
United States

Other Info (opening hours):


Monday - Friday: 8 am - 6 pm

Saturday and Sunday: 9 am - 6 pm (CST)

Other Location:

1800 McFarland Blvd E,

Tuscaloosa, Alabama 35404

10300 N Rodney Parham Rd,

Little Rock, Arkansas 72227

180 c Alamo Plaza,

Alamo, California 94507

2752 First St,

Livermore, California 94550

2900 Concord Pike,

Wilmington, Delaware 19803

3411 M St NW,

Washington, District of Columbia 20007

1542 Fillmore St,

Twin Falls, Idaho 83301

1647 N Milwaukee Ave,

Chicago, Illinois 60647

10412 Shawnee Mission Pkwy,

Shawnee, Kansas 66203

5750 Fishers Ln,

Rockville, Maryland 20852

13922 Manchester Rd,

St Louis, Missouri

7214 Jones St,

Omaha, Nebraska 68114

393 Main Ave,

Stirling, New Jersey 07980

More contact details

Trek Bikes Rating Based on 3 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Diversity of Products or Services

Rating stats

Rating trend

Summary of Trek Bikes Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trek Bikes?

Request for Information Question:

  • “Help with Air Rush Pro Pump”
  • “Looking for a trek owned store”

Payments and Charges Question:

  • “Not sure what I bought there and on cc bill”

Other Question:

  • “Stelling my phone”
  • “Thanks”
  • “Paul cucunato”



Trek Bicycle Corporation Ltd. is a large designer and manufacturer of bicycles. The company was founded in 1976. Its headquarters is based in Waterloo, Wisconsin, United States. Trek Bicycle Corporation offers a broad range of bicycles under the following categories: Mountain, Cross Country, Trail, Downhill, and Fat Bikes. There are also electric mountain, road, electric, cyclocross, and hybrid bicycles. Trek Bicycle Corporation also sells equipment including saddles, lights, helmets, wheels, handlebar tapes, and many more. There is a large stock of apparel and shoes. All Trek bicycles are warranted for life. Returns are accepted within 30 calendar days of purchase for a full refund or exchange.

Trek Bikes reviews and complaints

Trek Bikes is ranked 57 out of 338 in Bicycles and Skateboards category

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