Contact TreasuryDirect Customer Service

The TreasuryDirect support email is treasury.direct@fiscal.treasury.gov. You can email your questions and information requests to this address to learn more about the company's services, policies, and benefits. You can also use this email for general feedback, complaints, and suggestions. Congressional inquiries can be sent to congressionalinquiries@fiscal.treasury.gov. If you experience difficulties accessing or navigating the official website, report the problem at FSInternet@fiscal.treasury.gov. The TreasuryDirect email to reach the Media Relations team is media.relations@fiscal.treasury.gov. Alternatively, you can visit the company’s site to submit your request online.

The TreasuryDirect hours are Monday to Friday from 8 a.m. to 6 p.m. ET. Call the customer care helpline within these hours for general information and assistance with account-related issues. If you prefer communicating online, you can send your inquiry via email, and the customer care team will contact you to provide the required information or offer ways to resolve the issue as soon as they study your case. Alternatively, you can submit your request via the website whenever convenient if your matter is not time-sensitive. You can also DM support via social media, and they will usually respond within several business hours.

You can visit the TreasuryDirect website whenever you can reach the customer service team. Click the Contact Us tab at the top of the homepage to check the available ways to contact customer care representatives. Here, you will find mailing addresses, phone numbers, hours of operation, and email links you can use to discuss your inquiry with support agents. Click the corresponding email link to send a direct message to the department you need, or use the online form for general questions and concerns. Use the Form link on the Contact Us page to submit your request by filling out the form.