Travelocity - Top Secret Hotel Ripoff

462 of 536 Travelocity reviews

Text of my Better Business Bureao complaint follows:

Travelocity claims that this hotel normally charges $97/night for a room. Travelocity charged me $58/night. As you can see, their normal rate is $34/night.

I was extremely busy all weekend, so I did not have an hour free during the trip to call Travelocity to complain. Now they are using that as an excuse.

Rachel, the next person on the line (still no manager after an hour waiting) offered up a $25 coupon on my next trip. But since they owe me $48, I told them that was unsatisfactory.

This review is a subjective opinion of a user.
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Product or service
Top Secret Hotel
Review category
Hotels and Resorts
review #186656
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462 of 536 Travelocity reviews

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