Travelgo Phone Numbers and Emails

Customer Service Number:

  • (213) 212-8064
    Flight Only

Customer Service:

  • +86 400 100 2249
    Mainland China
  • +865 128 166 9418
    Other Location

Travelgo Emails:

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Travelgo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Travelgo is 2132128064. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday.

  • Be prepared for the call as Travelgo may ask you for the following information to identify you as a customer: phone number or first and last name.

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Contact Information

Travelgo Website:

Travelgo Help Center:

Travelgo Rating Based on 6 Reviews

Rating details

1.0
more details
Customer service
Product or Service Quality
Price Affordability
Reliability

Rating stats

Rating trend

How Good is Travelgo's Customer Service?

Annastasia Pnp
Annastasia Pnp
Feels Disappointed | Jun 15, 2024

Not nice. I wanted to change my dates. And the payment link they provided didn’t not work. I tried 5 cards issued from different banks. But nothing. I ended up missing the flight and losing the funds.

Read full quote
Margaret V Xxm
Margaret V Xxm
Feels Disappointed | May 15, 2024

Not good

Read full quote

Summary of Travelgo Customer Service Calls

65 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Travelgo?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel flight”
  • “Canceled flight”

Payments and Charges Question:

  • “Fraud”
  • “Dispute transaction”
  • “Charged multiple times”

Product/ Service Question:

  • “Booking Issue”

Account Question:

  • “Can't log in”
  • “Pay with bank account and not debit card”

Return/ Replace Question:

  • “Change flight”
  • “Change flights”

Request for Information Question:

  • “To confirm travel seating etc. unable to get hold of anyone or any answers , not happy with the process so far!!!”
  • “They not send confirmation number”

Shipping and Delivery Question:

  • “Didn't get reservation confirmation”

Refund Question:

  • “Regarding refund amount”

Other Question:

  • “Change the date”
  • “My birthday on ticket is incorrect, would like to update”
  • “Different flight”

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