Contact Travelgo Customer Service
Travelgo Phone Numbers and Emails
Customer Service Number:
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(213) 212-8064Flight Only
Customer Service:
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+86 400 100 2249Mainland China
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+865 128 166 9418Other Location
Travelgo Emails:
Travelgo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Travelgo is 2132128064. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 17 seconds.
Be prepared for the call as Travelgo may ask you for the following information to identify you as a customer: phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Travelgo is 2132128064. 91% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 17 seconds.
Be prepared for the call as Travelgo may ask you for the following information to identify you as a customer: phone number or first and last name.
People call Travelgo mainly because of request for information, activation/ cancellation, payments and charges.
The best email to contact Travelgo is csfeedback@ly.com. 56% of customers use this email address to address their issues and concerns.
Contact Information
Travelgo Website:
Travelgo Help Center:
How Good is Travelgo's Customer Service?
Summary of Travelgo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Travelgo?
Request for Information Question:
- “Booking not confirmed”
- “I didn’t receive my booking confirmation”
- “Booking information”
Product/ Service Question:
- “No Product”
- “Booking Issue”
- “Purchase made”
Payments and Charges Question:
- “Payment done but flight pnr didn't receive”
- “Charge”
- “Fraud”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel flight”
- “Canceled flight”
Refund Question:
- “Refund”
- “Claim full refund since flight got cancelled due to some operational reasons”
- “Refund claim because flight got cancelled.”
Account Question:
- “To verify a flight”
- “Can't log in”
- “Pay with bank account and not debit card”
Return/ Replace Question:
- “Change the date”
- “My birthday on ticket is incorrect, would like to update”
- “Change flight”
Shipping and Delivery Question:
- “I didn't get confirmation number”
- “Didn't get reservation confirmation”
Other Question:
- “Pnr of flight not generated”
- “Flight”
- “Regarding flight booking”
Compare Travelgo Customer Service To
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