Travelgo Phone Numbers and Emails

Customer Service Number:

  • (213) 212-8064
    Flight Only

Customer Service:

  • +86 400 100 2249
    Mainland China
  • +865 128 166 9418
    Other Location

Travelgo Emails:

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Travelgo Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Travelgo is 2132128064. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday.

  • Be prepared for the call as Travelgo may ask you for the following information to identify you as a customer: phone number or first and last name.

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Contact Information

Travelgo Website:

Travelgo Help Center:

Travelgo Rating Based on 6 Reviews

Rating details

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Customer service
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is Travelgo's Customer Service?

Annastasia Pnp
Annastasia Pnp
Feels Disappointed | Jun 15, 2024

Not nice. I wanted to change my dates. And the payment link they provided didn’t not work. I tried 5 cards issued from different banks. But nothing. I ended up missing the flight and losing the funds.

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Margaret V Xxm
Margaret V Xxm
Feels Disappointed | May 15, 2024

Not good

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Summary of Travelgo Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Travelgo?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel flight”
  • “Canceled flight”

Payments and Charges Question:

  • “Fraud”
  • “Dispute transaction”
  • “Charged multiple times”

Product/ Service Question:

  • “Booking Issue”

Account Question:

  • “Can't log in”
  • “Pay with bank account and not debit card”

Return/ Replace Question:

  • “Change flight”
  • “Change flights”

Request for Information Question:

  • “To confirm travel seating etc. unable to get hold of anyone or any answers , not happy with the process so far!!!”
  • “They not send confirmation number”

Shipping and Delivery Question:

  • “Didn't get reservation confirmation”

Refund Question:

  • “Regarding refund amount”

Other Question:

  • “Change the date”
  • “My birthday on ticket is incorrect, would like to update”
  • “Different flight”

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