Travelex UK Phone Numbers and Emails

Customer Service:

  • +44 800 260 0355
    Money Card Mastercard
  • +44 845 872 7627

The Information Commissioner's Office:

  • +44 303 123 1113

U K Financial Ombudsman Service:

  • +44 207 964 0500
  • +44 800 023 4567

Travelex UK Emails:

Business Sales
Complaints/ Feedback
UK Financial Ombudsman Service
Customer Service
General Info
Money Card Mastercard, Refunds, Global Blue, Refunds, GB Tax Free, Refunds, Innova Tax Free, The Information Commissioner's Office
Legal
Privacy Inquiries
Media
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Travelex UK Contact Information

Travelex UK Website:

Travelex UK Help Center:

Corporate Office Address:

Travelex Foreign Coin Services Limited
Worldwide Housem, Thorpe Wood
Peterborough, England PE3 6SB
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8.00 a.m. - 10.00 p.m.

Saturday - Sunday: 10.00 a.m. - 8.00 p.m.


U K Financial Ombudsman Service

Exchange Tower,

London, E14 9SR,

United Kingdom

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire SK9 5AF

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Travelex UK Rating Based on 2 Reviews

Rating details

1.8
more details
Billing Practices
Customer service
Product or Service Quality
Privacy and Data Security

Rating stats

Rating trend

Summary of Travelex UK Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Travelex UK Customer Service?

Cards Question:

  • “Card not working”

About

Travelex UK Terms of Service
The company is open 8am-6pm Mon to Fri, 8am-10pm Sat, and 10am-8pm on Sun & Bank Holidays (GMT). Calls may be recorded for training and security purposes. Please read the Website Terms and Conditions carefully before The User of company services start to use the Website. By using the Website, The Client indicate that The Customer accept the Website Terms and Conditions and that The User of company services agree to abide by them. If The Client do not agree to the Website Terms and Conditions, please refrain from using the Website. Website are Travelex UK Limited, a company registered in England and Wales. What these terms cover. These are the Online Terms and Conditions on which Travelex UK supply Travel Money, the Travelex Money Card or reloads of Cash Passports to The Client of Travelex UK via Travelex UK's' Website. Please read these terms carefully before The User submit The Client's order to Website These terms tell The User who Travelex UK are, how Website will provide products and services to The Customer how The Company may change or end the contract, what to do if there is a problem and other important information.
To read more: https://www.travelex.co.uk/terms-conditions
Travelex UK Privacy Policy
The company is open 8am-6pm Mon to Fri, 8am-10pm Sat, and 10am-8pm on Sun & Bank Holidays (GMT). Calls may be recorded for training and security purposes. If The Client subscribe to, or have purchased, Travelex products and services (instore, online or via ATMs), The Customer visit Travelex UK's' websites or The User download and use Company's mobile apps or services Website provide within mobile device wallets or other third party applications, this Privacy Notice will apply. These services and products are collectively referred to in this Notice as "Travelex Services". Dependant on how the services are provided to The Client the partner's Privacy Notice may also apply. If The User of company services have any requests concerning The Customer's information please refer to Section 11, or if The User have any queries with regard to Company's practices please contact Travelex UK using the contact details in Section 14.
To read more: https://www.travelex.co.uk/privacy-policy
Travelex UK FAQ
website is open 8am-6pm Mon to Fri, 8am-10pm Sat, and 10am-8pm on Sun & Bank Holidays (GMT). Calls may be recorded for training and security purposes. Using the currency convertorTo place an order on Travelex.co.uk use the currency convertor tool located on the side of the home page. To place an order on Travelex.co.uk use the currency convertor tool located on the side of the home page. Can I specify the currency denominations I would like in my order?Unfortunately The Client are unable to specify denominations as part of The Client's order. Orders are typically packed as mixed, which means that The Client will receive a mixture of high and low denominations dependant on the availability of the currency The User are ordering. Unfortunately The User are unable to specify denominations as part of The Client's order. Why is the payment verification screen not appearing?This can be caused by the Pop-up Blocker setting in The Client's browser, please either adjust The User's browser settings to enable Pop-ups or simply close The Customer's browser window and try again.
To read more: https://www.travelex.co.uk/faqs
Related Companies

Travelex, Travelex Insurance Services

Travelex UK reviews and complaints

Travelex UK is ranked 313 out of 2483 in Financial Services category

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