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Contact Travelex UK Customer Service

Travelex UK Phone Numbers and Emails

Customer Service:

  • +44 800 260 0355
    Money Card Mastercard
  • +44 845 872 7627

The Information Commissioner's Office:

  • +44 303 123 1113

U K Financial Ombudsman Service:

  • +44 207 964 0500
  • +44 800 023 4567
Send Message

Travelex UK Emails:

Business Sales
Complaints/ Feedback
UK Financial Ombudsman Service
Customer Service
General Info
Money Card Mastercard, Refunds, Global Blue, Refunds, GB Tax Free, Refunds, Innova Tax Free
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries
Report Fraud
casework@ico.org.uk
The Information Commissioner's Office
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Travelex UK Customer Service?

author avatar
PissedConsumer Reporter
How to Contact Travelex UK Customer Service?

The Travelex UK phone number for customer service inquiries is +44-845-872-7627. You can call this helpline for general information about the company and its services. You can also reach the Help Center for assistance placing your order or checking its status at +44-0345-872-7627. The professional customer care advisor will answer your questions about payments and charges, help you solve order-related issues, or explain the details of canceling an order process. You can also learn about the delivery options at these Travelex UK phone lines. To discuss inquiries related to Money Card Mastercard, dial +44-800-260-0355. The Information Commissioner's Office is available at +44-303-123-1113. To reach the UK Financial Ombudsman Service, call +44-207-964-0500.

The Travelex UK contact email to reach the customer service team is customerservices@travelex.com. You can send your concerns to this address, and the customer care agent will get in touch with you to provide information or offer ways to resolve the problem as soon as they investigate your case. You can contact Travelex UK support for help with payment and card-related inquiries at helpdesk.onlinetravelmoney@travelex.com. If you suspect you have become a victim of fraud, report the issue to emailsecurity@travelex.com. Business customers can contact the Help Center at business@travelex.com. If you have questions regarding the Privacy Policy, email them to dataprotectionteam@travelex.com. To opt out of marketing emails, send your request to unsubscribe@travelex.com.

The Travelex UK headquarters mailing address is Travelex Foreign Coin Services Limited, Worldwide House, Thorpe Wood, Peterborough, England PE3 6SB, United Kingdom. You can send official correspondence and documentation to the company's headquarters. The Travelex UK customer service team is also ready to handle consumers' concerns, complaints, and suggestions sent to this office. To discuss the Privacy Policy and Data Protection inquiries, mail the Data Protection Officer at the mentioned address. To reach the UK Financial Ombudsman, write to the UK Financial Ombudsman Service, Exchange Tower, London, E14 9SR, United Kingdom. The Information Commissioner's Office is located at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.

Travelex UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call Travelex UK is 448002600355. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday.

  • People call Travelex UK mainly because of cards, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Travelex UK Website:

Travelex UK Help Center:

Corporate Office Address:

Travelex Foreign Coin Services Limited
Worldwide Housem, Thorpe Wood
Peterborough, England PE3 6SB
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8.00 a.m. - 10.00 p.m.

Saturday - Sunday: 10.00 a.m. - 8.00 p.m.


U K Financial Ombudsman Service

Exchange Tower,

London, E14 9SR,

United Kingdom

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire SK9 5AF

More contact details

Travelex UK Rating Based on 2 Reviews

Rating details

2.0
more details
Website
Billing Practices
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Travelex UK Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Travelex UK?

Cards Question:

  • “I cant load my travelex card from my bank account.”
  • “To get Travelex Money card”
  • “Card not working”

Request for Information Question:

  • “I need help with using my carf”
  • “Inquiry about exchange of the old banknote of GBP to the new one or to Japanese yen”

Payments and Charges Question:

  • “Over charged during currency exchange”

Other Question:

  • “Query foreign currency”

Compare Travelex UK Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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