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Complete lack of tech support when internet goes down. They claim 24/7 email and chat support but when you open a support ticket youre lucky if they get back to you in the same week.
Chat support they constantly cut you off and leave you hanging.
I tried one of their different routers with all 3 cell carriers hoping for a better solution.
When this didnt work I promptly returned it and they still havent refunded my money.
They have no phones and have recently switched to some chat bot that loops you in circles. I will probably never see that money.
Steer clear of this company and save yourself time, money and frustration.
User's recommendation: Stay away.
Monetary Loss: $149.
Preferred solution: Full refund.
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