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Contact Trapstar London Customer Service

Trapstar London Phone Numbers and Emails

Customer Service:

  • +44 203 976 9193
    Return
  • +44 203 538 9198

Trapstar London Email:

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Trapstar London Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Trapstar London Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Trapstar London is 442039769193. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Trapstar London mainly because of request for information, return/ replace, shipping and delivery.

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PissedConsumer Club

Contact Information

Trapstar London Website:

Trapstar London Help Center:

Corporate Office Address:

Trapstar Collective Limited
Fifth Floor, Clareville House 26-27 Oxendon Street, St. James's
London, England SW1Y 4EL
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday: 9:00am - 5:00pm BST

More contact details

Trapstar London Customer Service Reviews

1.0 / 5
Bad
Clare O Tce
Very poor
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

My parcel is missing. No one is responding to me.

Angry
Really poor customer service!

Im out of pocket and without my order. Trapstar dont seem to care at all.

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Urie Jwm
Shocking
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Never received my parcel, trying to get through to somebody from trapstar or costumer care just shocking!

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Guest-5800837
About an order
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1.0

i order on line 4 t-shirts for my sons from 16/03/2024 and the did not sent me anything , instead they answer me on email that 3 of the 4 t/shirts are out of stoke

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Summary of Trapstar London Customer Service Calls

214 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trapstar London?

Shipping and Delivery Question:

  • “No idea of where package is”
  • “Lost Parcel”
  • “Wrong parcel delivered”

Request for Information Question:

  • “Inquiry about a fixage”
  • “I haven’t got email confirmation”
  • “I need to know what company to ship my box too for my return shipment”

Return/ Replace Question:

  • “Return”
  • “My item has been returned”
  • “Exchange”

Refund Question:

  • “Regarding refund”
  • “I ordered 2 jackets and i didn't recieved it its been 15 days now and i want refund i text u by mail many times but u guys didn't reply”
  • “Arrange a refund”

Activation/ Cancellation Question:

  • “Cancel order”
  • “To cancel my item”
  • “Ordered a jacket but don’t know if it’s been cancelled”

Payments and Charges Question:

  • “My payment for my Oder was collected twice”
  • “Fraud”
  • “Credit note”

Account Question:

  • “Passcode for iteam”
  • “No one is answering my emails”

Staff Question:

  • “Faulty goods poor service”
  • “Need costumer services”

Product/ Service Question:

  • “Faulty goods”
  • “Havent received products”

Other Question:

  • “My order”
  • “O comandă ne trimisă”
  • “Important message”

Compare Trapstar London Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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