Contact Trapstar London Customer Service
Trapstar London Phone Numbers and Emails
Customer Service:
-
+44 754 934 7232
Trapstar London Email:
Trapstar London Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Trapstar London Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Trapstar London is 447549347232.
The longest wait times are on Tuesday, while the shortest are on Saturday.
People call Trapstar London mainly because of request for information, refund, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Trapstar London Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Trapstar London is 447549347232.
The longest wait times are on Tuesday, while the shortest are on Saturday.
People call Trapstar London mainly because of request for information, refund, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Trapstar London is support@trapstarlondon.com.
How to Contact Trapstar London?
Contact Information
Trapstar London Website:
Trapstar London Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 9:00am - 5:00pm BST
Other Location:
281 Portobello Rd, London
W10 5TZ, United Kingdom
Trapstar London Customer Service Reviews
I have waited a month for a tracksuit and the app still doesn't say if it's sent out! Customer service is terrible; can't speak to anyone at Trapstar.
I will never order from Trapstar again in my life. Absolutely terrible service.
Would never order from them again , no communication what so ever , been waiting 3 weeks for my order , no reply via emails , just ignored, took my money quick enough and doesnt look like Im going to receive my order, totally disgusted
Order was placed with next day delivery money was taken states still being processed and no communication at all no one getting back via email or phone
I have a missing item in a parcel. No one give me my item and no one gives them money back. Customer Service is not good this store.
How Good is Trapstar London's Customer Service?
Summary of Trapstar London Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Trapstar London?
Shipping and Delivery Question:
- “Delivery”
- “Wrong item delivered”
- “Missing item in parcel and haven’t received my other order”
Request for Information Question:
- “Support with a order”
- “No item and no update”
- “Order update”
Refund Question:
- “My order keeps getting refunded”
- “Refund for two different orders”
- “Refund”
Return/ Replace Question:
- “Return of a item”
- “Return item”
- “Wrong adress for returns”
Product/ Service Question:
- “Mistakenly purchased item”
- “I have tried six times to order a coat. The confirmation email comes through and then two minutes later it cancels it.”
- “I purchased a red buffer jacket and unfortunately the quality of the Zips on the hood and the front is not acceptable. I have never had any issues with the quality before please contact me, thanking you in advance Denise Robinson”
Account Question:
- “Hacked website and stole my money”
- “Haven’t received my bar code for pick up”
- “No one is answering my emails”
Staff Question:
- “Customer service”
- “Bad customer service been waiting for an order fully paid for nearly a month”
- “Unacceptable service”
Payments and Charges Question:
- “Need some coupons”
- “Need a receipt for a jacket I bought for two years ago. I need it now because it is stolen”
- “Discount code not working”
Activation/ Cancellation Question:
- “Cancel order”
- “To cancel my item”
- “Ordered a jacket but don’t know if it’s been cancelled”
Other Question:
- “My orders”
- “Order query”
- “My order didn t come”
Compare Trapstar London Customer Service To
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