Contact Traditional Bank Customer Service

Several options to reach the user support team via email have been listed on the official website. For instance, customers requesting assistance with mobile banking can contact twebsupport@traditionalbank.com. To request general information about the company's services and offerings, write to info@traditionalbank.com. Traditional Bank’s customer service handles career-related inquiries at hr@traditionalbank.com during working hours. Lastly, marketing@traditionalbank.com is the email address for media and marketing inquiries. Although the time for emailing is not specified, clients consulting during regular business hours get efficient assistance.

Traditional Bank operates Monday through Thursday from 9:00 AM to 3:00 PM. The working day is slightly longer on Friday as the operational hours are between 9:00 AM and 5:00 PM. During these times, users can consult business agents online or visit the corporate office, Traditional Bank, Inc., at P.O. Box 326, 49 W. Main St., Mount Sterling, Kentucky 40353, United States. Meanwhile, the Traditional Bank hours for drive-through are between 8:00 AM and 5:00 PM.

There are several options for online consultation with Traditional Bank customer service, available on its official website. Customers can find those on the Contact Us page and use the most suitable one to submit their request during working hours. For instance, calling is the best option for immediate assistance, while those with general queries can benefit from the self-service resources. To submit an online support request, complete the contact form by providing your name, email address, phone number, area of interest, and additional comments. Once done, click Submit to relay your concern, and the agent will respond within the Traditional Bank hours.