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Contact TradeStation Customer Service

TradeStation Phone Numbers and Emails

Toll-Free Number:

  • (800) 328-1267
    Institutional
Call customer service
Send Message

Customer Service:

  • (954) 652-7900
    International
  • (800) 822-0512
    United States
  • (800) 808-9336

Sales/ Reservations:

  • (954) 652-7945
    Institutional

TradeStation Emails:

Customer Service
TradeStation API Program
Legal
Privacy Inquiries, Privacy Inquiries
Sales/ Reservations
Institutional, International, United States
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How to Contact TradeStation Customer Service?

Most Popular Number:

(800) 328-1267
Institutional
author avatar
Winnie Murugi
PissedConsumer Reporter

The TradeStation phone number the new customer can call to get information and support from the company Help Center is 1-800-328-1267. You can call TradeStation at this helpline for consultations and details about their services. Another TradeStation support number for new accounts is 1-954-652-7945. You can also use this number when you require Institutional Support.

The toll-free client support TradeStation contact is 1-800-822-0512. The US direct TradeStation customer service number is 1-954-652-7900. The company clients can call this number for technical support even from abroad. You can also use both these contacts to place a trade or for balance position and margin inquiries.

The TradeStation hours for their Help Center are Monday through Friday from 8 a.m. to 5 p.m. ET. The business hours for Stocks are Monday to Thursday from 7:30 a.m. to 6:30 p.m. ET and Fridays between 7:30 a.m. and 5 p.m. ET. The Futures are available 24 hours a day from Sunday 5 p.m. to Friday 6 p.m. ET. The Crypto is also operational 24 hours, except the second weekend of each month when they are closed from Friday 6 p.m. to Saturday 5 p.m. ET.

If you need to report an issue, log into your account Monday to Friday between 8:30 a.m. and 7 p.m. ET.

You can use the following TradeStation address to mail their corporate office: TradeStation Group Inc., 8050 SW 10th Street, Suite 4000, Plantation, Florida 33324, United States. Send official notices and requests, concerns, and complaints to their corporate office, and you will receive a response from the company representatives after they study your issue.

The mailing address for Data Protection requests is Data Protection Officer, Focal Point Data Risk, on behalf of TradeStation, 201 E. Kennedy Blvd., Suite 1750, Tampa, FL 33602, United States. You can also mail your questions regarding the company Privacy Policy to You Can Trade, Inc., 8050 SW 10th Street, Suite 4000, Plantation, Florida 33324, United States.

To contact the customer care advisor via live chat, visit the company website and find the TradeStation chat icon on the top right of the homepage. Answer the standard questions and provide the required contact information to make the process of identifying and fixing the problem faster. As soon as the chat operator is available, you will be connected to the conversation. You can discuss your issue with the agent and follow the instructions to resolve it.

You can also use the TradeStation help chatbot for simple questions. Click the icon in the bottom right corner of the screen to start the chat with their virtual assistant.

TradeStation Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    33% phone 67% email

  • The best email to contact TradeStation is clientservice@tradestation.com. 88% of customers use this email address to address their issues and concerns.

  • The best phone number to call TradeStation is 8003281267. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday and Thursday.

View full overview ›
PissedConsumer Club

Contact Information

TradeStation Website:

TradeStation Help Center:

Corporate Office Address:

TradeStation Group Inc.
8050 SW 10th Street, Suite 4000
Plantation, Florida 33324
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

TradeStation Rating Based on 5 Reviews

Rating details

2.5 more details
Additional Fees
Customer service
Product or Service Quality
Price Affordability
All 6 TradeStation reviews

Rating stats

Rating trend

Summary of TradeStation Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TradeStation?

Account Question:

  • “Trouble logging in”
  • “I made several mistakes in imputing my password. Your system locked me out. Please unlock me.. I have my right password. Thanks”
  • “Cannot nottra transfern funds to bank account”

Other Question:

  • “Soporte técnico”
  • “Margin call”

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