Tractor Supply - Very poor packaging for shipment

13 of 121 Tractor Supply reviews

I am shocked at how this package arrived. 2 18 lb bags of pet food were wrapped so poorly, both we and the UPS driver were very surprised it made it in one piece.

As you can see in the photos, a larger box was used, and just folded around the product and taped (with very thin, weak plastic tape... the type I will never purchase again) on one side, with just a short piece, not even going all the way around the box. One side of the box was just tucked inside the other and not taped at all. There was a rip and huge gap where you could easily put two hands inside the opening! The first photo was before I opened the box. I only had to lightly pull on the piece of tape and the whole thing fell open.

I really wonder how TSC would handle a damaged package or product that didn't arrive due to poor packaging. I guess it's time to find another source for good, healthy cat food.

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Reason of review:
terrible packaging for shipment
Preferred solution:
Let the company propose a solution
Product or service
Shipping Of Pet Food
Review category
review #896341
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13 of 121 Tractor Supply reviews

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