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Contact Toywiz Customer Service

Toywiz Phone Numbers and Emails

Toll-Free Number:

  • (877) 451-2597
Call customer service
Send Message

Customer Service:

  • (845) 624-2224

Toywiz Emails:

Customer Service
Legal
CCPA Inquiries, Privacy Inquiries, Privacy Inquiries
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How to Contact Toywiz Customer Service?

Most Popular Number:

(877) 451-2597
Total calls: 17 Issue resolved: 1 Last call: Feb 16, 2023
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PissedConsumer Reporter

Toywiz phone number for customer assistance is 877-451-2597. Call this toll-free line to get in touch with Toywiz customer support representative and address all your issues and inquiries. Toywiz company representatives are ready to tell you about new arrivals, special offers, sales and pre-order items, shipping and delivery, and many more. An alternative phone line for support is 845-624-2224. The busiest days for calling are Tuesdays and Thursdays while wait time on Monday and Friday is the shortest.

Toywiz email for customer service is customerservice@toywiz.com. Alternatively, you can send your message via the Toywiz website.
If you need to contact the company’s legal department regarding CCPA or privacy inquiries, send a message to ccpa@toywiz.com and privacy@toywiz.com. If you have a security issue that you would like to report, send an email to security@toywiz.com.

The company is headquartered in New York. Toywiz address is 363 Spook Rock Rd Building K,
Suffern, New York 10901, United States. If you need to contact the company via regular mail, send your correspondence to this address.
The company has numerous locations all over the US, with its main store in New York located at 347 W Rte 59, Nanuet, NY 10954.

Toywiz customer support is available Monday through Friday from 10 am to 4 pm EST. If you submit a support ticket on the website outside these hours, the support team will get back to you during their business hours.
To get more information about store operation hours, please click the “Stores & Hours” button at the bottom of the Toywiz website.

To contact the company via the website, please click the “Contact Us” button at the bottom of the page. To proceed, you need to fill out an online form by providing all the requested information. If the ticket is submitted not between 10 am and 4 pm EST, the support team will get back to you the next business day.

Toywiz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Toywiz is 8774512597. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Thursday, while the shortest are on Monday and Friday. The average call time is 6 minutes.

  • People call Toywiz mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Toywiz Website:

Toywiz Help Center:

Corporate Office Address:

ToyWiz
363 Spook Rock Rd Building K
Suffern, New York 10901
United States

Other Info (opening hours):

Hours:

Monday - Wednesday: 9:00am - 5:00pm

Thursday: 9:00am - 4:00pm

Friday: 9:00am - 3:00pm


Other Location:

253 West Rt. 59,

Nanuet,

New York 10954,

United States

More contact details

Toywiz Rating Based on 5 Reviews

Rating details

1.0
more details
Website
Customer service
Advertised vs Delivered
Product or Service Quality

Rating stats

Rating trend

Summary of Toywiz Customer Service Calls

17 TOTAL
CALLS
06:19 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Toywiz?

Request for Information Question:

  • “To check on existing order”
  • “Status of an order”

Shipping and Delivery Question:

  • “Package”
  • “Didn't get the correct amount”
  • “Package issue”

Account Question:

  • “Want to change password”

Payments and Charges Question:

  • “If my payment went through”

Other Question:

  • “Check order”
  • “Star Wars”

About

Summary

Toywiz is a bricks and clicks retailer that has been offering variety of toys since 1997. The retailer has its head office in Suffern, New York. Toywiz deals in a large selection of brands offering products from leading LEGO, Magic the Gathering, Disney Cars, My Little Pony, and Mega Bloks etc. Other toy labels available at the store include Minecraft, DC Comics, McFarlane Toys, Animal Crossing as well as Lone Ranger. Buyers can pay for purchases using several gateways such as Amazonpayments, PayPal, and others. Toywiz accepts pre-orders on selected products.

Toywiz reviews and complaints

Toywiz is ranked 1373 out of 4519 in E-commerce category

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