Toys R Us Price Match Scam

37 of 315 Toys R Us reviews

Bought some Disney infinity characters and got a price match from Bestbuy.com.So I purchased more characters And again, they were featured cheaper 2 days later on bestbuy.com.

When I went to Toys R Us on the second set of characters I was told first that they don't price match bestbuy.com. They I presented a cheaper price for GameStop.com and was again told they don't price match GameStop.com either. I think Toys R Us needs to take down the price match guarantee on their website because both bestbuy.com and GameStop.com are on there. I was then told it could only be used on games.

Wow! Guess what, it doesn't say that in their "price match guarantee" anywhere.

Guess I'll be taking my money elsewhere from now on!By the way, infinity characters are in the "game" section of the store.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Advertised vs Delivered
Layout of Store
Product or Service Quality
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Website
Location
Warranty
Value for money
More

  • What I liked
      No items
  • What I disliked
    • Attitude

Reason of review:
Pricing issue
Preferred solution:
Price reduction
Monetary loss:
$18
Review category
Kids' Stores
review #887821

Author wants to be contacted by the company. Learn more

Had an experience with Toys R Us? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
37 of 315 Toys R Us reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Toys R Us.
Filing a new complaint about
×