Contact TownHall Customer Service

The main channel of written communication is the following TownHall email address: info@townhallohiocity.com. There, you can resolve inquiries about dining, private events, employment opportunities, and general matters. Including your preferred date, time, contact information, a brief description of your matter, and a clear subject line will help the support manager to process your inquiry quickly.

The TownHall address is 1909 West 25th Street, Cleveland, OH 44113, United States. This location serves as the flagship restaurant and the primary point of contact for customers. If you are going to visit the central office to discuss certain official matters, be sure to contact the manager ahead to make an appointment.

TownHall hours are different. They vary by location. The restaurant in Cleveland is open Monday through Friday from 11 a.m. to 2:30 a.m. EDT, and on weekends from 9 a.m. to 2:30 a.m. EDT. Kitchen hours are Monday through Wednesday from 11 a.m. to 12 a.m. EDT, Thursday and Friday from 11 a.m. to 2 p.m. EDT, Saturday from 9 a.m. to 2 a.m. EDT, and Sunday from 9 a.m. to 12 a.m. EDT. To see the schedule of the restaurant in Columbus, visit the “Contact + locations” page.

The TownHall website provides the “Contact + locations” page, where you can connect with the dedicated customer support manager online. To access it, follow the “Contact + locations” hyperlink in the top menu. On the appropriate page, you’ll see a contact form. In its fields, indicate your name, telephone number, location, email address, and a detailed description of your inquiry. This format allows you to make your application more detailed and personalized, which in turn helps the manager process your query quickly.