TowneBank Phone Numbers and Emails

Toll-Free Number:

  • (888) 638-6718
    Lost/Stolen Card - ATM or Debit Card (Monday-Friday)
Send Message

Customer Service:

  • (844) 638-6724
    Business Online Banking
  • (866) 462-9161
    Credit Card Processing/Merchant Services
  • (866) 952-5651
    Lost/Stolen Card - ATM or Debit Card (After hours, Weekends, and Federal Holidays)
  • (866) 552-8855
    Lost/Stolen Card - Business TowneBank Credit Card
  • (800) 558-3424
    Lost/Stolen Card - Personal TowneBank Credit Card
  • (844) 638-6714
    Towne-Personal and Towne-Biz
  • (757) 638-6700

TowneBank Emails:

Customer Service
General Info
Is this your business?
More phone numbers and emails Less phone numbers and emails

TowneBank Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • TowneBank Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call TowneBank is 8886386718. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Friday.

  • People call TowneBank mainly because of account, product/ service, payments and charges.

View full overview ›

How to Contact TowneBank?

Most Popular Number:

(888) 638-6718
Lost/Stolen Card - ATM or Debit Card (Monday-Friday)

The primary corporate office of Townebank address is TowneBank 5716 W High Street Portsmouth, Virginia 23703, United States. While you can contact Townebank customer service via phone numbers, you can also visit Townebank's address if you are nearby. You can send correspondence with complaints and issues related to Townebank in one of the Townebank locations. While sending the mail or post, include your details and explain your problem. This allows the Townebank customer service team to understand your issues better and provide you with possible solutions. When you mail them to the address, it might take a while for them to get back to you. However, if you visit the corporate office address, you can directly communicate with one of the representatives.

Townebank offers a comprehensive range of Townebank phone numbers to address your specific banking inquiries and needs. If you have questions about Online & Mobile Banking for personal and business banking purposes, contact the TowneBank customer service at 1-844-638-6714. Similarly, you can call TowneBank customer service team at 1-844-638-6724 for assistance related to online business banking. For matters related to lost or stolen cards, the company operates a separate TowneBank phone number, which is 1-888-638-6718. Available only during the specified TowneBank hours, call TowneBank and have your issues resolved. TowneBank's commitment to offering tailored assistance through easily accessible TowneBank phone numbers reflects their dedication to addressing your banking concerns effectively.

To contact the customer service, download the TowneBank app and use it anytime. Once you download the app and successfully install it on your phone, you have to log in using your registered email address and password. You can then browse through your details about your account and any financial translation via TowneBank online. The app allows you to pay your bills and schedule payments, so you don't have to keep track of the due dates. If you use the TowneBank app for the first time, sign up using an email address and set up a password. Once logged in, you can find three horizontal lines on the top left corner of the app screen. You can click on it and find the TowneBank customer service. You can contact TowneBank 24 hour customer service team with queries about your transactions or account. Having the app also helps you keep track of every transaction that is made in your account.

PissedConsumer Club

Contact Information

TowneBank Website:

TowneBank Help Center:

Corporate Office Address:

5716 W High Street
Portsmouth, Virginia 23703
United States

TowneBank Rating Based on 2 Reviews

Rating details

more details
Diversity of Products or Services
Billing Practices
Additional Fees

Rating stats

Rating trend

Summary of TowneBank Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TowneBank?

Account Question:

  • “Balance certificate”
  • “I'm calling to get my routing number and my account number so that I can do an online bank transaction with my 401k and they need those numbers and all the process the loan”

Product/ Service Question:

  • “Car loan”
  • “Online access”

Payments and Charges Question:

  • “Set up payments”

Activation/ Cancellation Question:

  • “Can't activate my new debit card”

Cards Question:

  • “Card”

Other Question:

  • “I'm trying to get online with the bank”
  • “Lost my walket”

Compare TowneBank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bank of the West
155 reviews
Emirates Islamic Bank
91 reviews
First Citizens Bank
74 reviews
Write a review
Do you have something to say about TowneBank? What happened? What can we help you with?
Submit review Don't show this popup